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Compare Salesforce Marketing Cloud vs Talkwalker Analytics

Comparison Summary

For Salesforce Marketing Cloud vs Talkwalker Analytics comparison, Our AI algorithm looked at 4432 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Marketing Cloud and Talkwalker Analytics to solve their respective business needs.

Pros and cons of Salesforce Marketing Cloud and Talkwalker Analytics

Salesforce Marketing Cloud is more suited to businesses that require Engagement Management with E-Mail and Communication Management with E-Mail where as Talkwalker Analytics is focused towards Social Media Management with Social Media and Communication Management with Social Media .

Both Salesforce Marketing Cloud and Talkwalker Analytics are Social Media Marketing software, peers recommend Salesforce Marketing Cloud for advertisement and sending & publishing communications where as Talkwalker Analytics is more known for social media analytics and public relations .

logo Salesforce Marketing Cloud

Focus area

Salesforce Marketing Cloud is better than Talkwalker Analytics for

Software Failure Risk

  • low

logo Talkwalker Analytics

Focus area

Talkwalker Analytics is better than Salesforce Marketing Cloud for

Software Failure Risk

  • low

About

The #1 Digital Marketing Software for Consumer Engagement at Scale

Talkwalker: The #1 Social Media Analytics & Monitoring Platform

Age

1999

2009

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

90

74

Total Goals
(we found evidences for)

14

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications



content publishing


campaign management

campaign analytics

campaign monitoring


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account

monitoring social media



sales document management

proposal & quote management

contract management


social media marketing


contact list management




workflow management



personalized marketing


generation of new leads


touchpoint management


channel management


account management


products & pricelist management


conversion management


relationship management


competitive intelligence



helpdesk management



training & onboarding


segmentation and targeting


lifetime value management


customer feedback management


trade show marketing




sales call management


relationship marketing








influencer marketing


reputation management







conference call management


rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Build brand awareness

  • Improve stakeholder relations

  • Improve efficiency

  • Increase customer life time value

  • Improve brand engagement

  • Establish thought leadership

  • See 11 more
  • Improve digital and social presence

  • Improve brand engagement

  • Improve ROI

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Establish thought leadership

  • Increase customer life time value

  • See 11 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • user generated content

  • blogs

  • offline

  • phone calls

  • chat

  • on premises

  • Facebook

  • Twitter

  • Instagram

  • Pinterest

  • mass media

  • television

  • video

  • events

  • trade shows

  • radio

  • promotions

  • point of sale

  • causes and charity

  • LinkedIn

  • newsletter

  • See 21 more
  • social media

  • e-mail

  • website

  • user generated content

  • blogs

  • offline

  • phone calls

  • chat

  • on premises

  • Facebook

  • Twitter

  • Instagram

  • Pinterest

  • mass media

  • television

  • video

  • events

  • trade shows

  • radio

  • promotions

  • point of sale

  • causes and charity

  • LinkedIn

  • newsletter

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting