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Compare Salesforce Inbox vs Riva

Failure Risk Guidance Security Report ?

Failure Risk for Salesforce Inbox low Failure Risk for Riva low
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Comparison Summary

This comparison report of Salesforce Inbox vs. Riva is based on a specific set of business needs and context. The comparison uses 1835 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Inbox and Riva

Salesforce Inbox, Riva, MailTrack, Ebsta, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Inbox covers Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

Riva focuses on Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Inbox

Focus area

Salesforce Inbox is better than Riva for

Software Failure Risk

  • low

logo Riva

Focus area

Software Failure Risk

  • low

About

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Age

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

45

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction

advertisement

Read Reviews (58)

Read Reviews (0)

communication management

Read Reviews (52)

Read Reviews (13)

sending & publishing communications

Read Reviews (25)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (23)

Read Reviews (6)

engagement management

Read Reviews (39)

Read Reviews (28)

engaging and following up

Read Reviews (31)

Read Reviews (14)

sales call management

Read Reviews (16)

Read Reviews (0)

meeting management

Read Reviews (16)

Read Reviews (0)

contact list management

Read Reviews (14)

Read Reviews (12)

creating contact list

Read Reviews (7)

Read Reviews (8)

market research

Read Reviews (13)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (1)

generation of new leads

Read Reviews (5)

Read Reviews (1)

sales document management

Read Reviews (5)

Read Reviews (10)

contract management

Read Reviews (3)

Read Reviews (2)

proposal & quote management

Read Reviews (1)

Read Reviews (4)

workflow management

Read Reviews (4)

Read Reviews (3)

social media management

Read Reviews (4)

Read Reviews (11)

customer feedback management

Read Reviews (4)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (4)

social media marketing

Read Reviews (4)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (13)

conversion management

Read Reviews (3)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

pipeline management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (1)

Read Reviews (3)

helpdesk management

Read Reviews (1)

Read Reviews (19)

knowledge management

Read Reviews (1)

Read Reviews (4)

international marketing

Read Reviews (0)

Read Reviews (4)

calendar management

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • See 6 more

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting