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Salesforce Commerce Cloud vs Omnyfy: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Salesforce Commerce Cloud vs. Omnyfy is based on a specific set of business needs and context. The comparison uses 1970 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Commerce Cloud and Omnyfy

Salesforce Commerce Cloud, Omnyfy, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Commerce Cloud covers Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.

Omnyfy focuses on Sales Document Management, Engagement Management, Loyalty Management, Rating And Review Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Commerce Cloud

Focus area

Software Failure Risk

  • low

logo Omnyfy

Focus area

Software Failure Risk

  • medium

About

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

Multi-Vendor Marketplace Platform

Age

1999

2013

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

77

44

Total Goals
(we found evidences for)

13

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics



content publishing



sales document management

contract management

proposal & quote management


workflow management




helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


sales call management



training & onboarding


contact list management



campaign management



competitive intelligence



products & pricelist management


promotion management



generation of new leads



relationship management


account management


pipeline management


discount management


category management


loyalty management

identify target customers


opportunity management


touchpoint management


conversion management



channel management


segmentation and targeting


database marketing


business development


lifetime value management


rating and review management


social media marketing



calendar management


payment management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more
  • Grow market share

  • Launch new products

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Build brand awareness

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Increase average basket value

  • Scale best practices

  • Improve digital and social presence

  • Establish thought leadership

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • offline

  • promotions

  • social media

  • point of sale

  • on premises

  • omnichannel

  • coupons

  • website

  • trade shows

  • phone calls

  • See 10 more
  • e-mail

  • user generated content

  • blogs

  • offline

  • promotions

  • social media

  • point of sale

  • on premises

  • omnichannel

  • coupons

  • website

  • trade shows

  • phone calls

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting