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Compare ReviewTrackers vs Press Ganey

Comparison Summary

For ReviewTrackers vs Press Ganey comparison, Our AI algorithm looked at 3133 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ReviewTrackers and Press Ganey to solve their respective business needs.

Pros and cons of ReviewTrackers and Press Ganey

ReviewTrackers is more suited to businesses that require Rating And Review Management and Customer Feedback Management where as Press Ganey is focused towards Rating And Review Management with Review Sites and Engagement Management with Social Media .

logo ReviewTrackers

Focus area

Software Failure Risk

  • medium

logo Press Ganey

Focus area

Press Ganey is better than ReviewTrackers for

Software Failure Risk

  • medium

About

ReviewTrackers | Measure the Customer Experience

Human Experience Healthcare

Age

2012

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

52

51

Total Goals
(we found evidences for)

8

15

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction

measuring net promoter score


reputation management


social media management

social media analytics

engaging on social media

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales review & feedback


workflow management


generation of new leads


loyalty management

customise loyalty program


helpdesk management


contact list management



competitive intelligence




sales document management

contract management


campaign management


social media marketing


lifetime value management



products & pricelist management



follower management


content management



conversion management


trade show marketing


lead qualification

lead qualification: technographic



performance management


segmentation and targeting


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Scale best practices

  • See 5 more
  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Improve visibility

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • Improve internal communications

  • Enhance customer relationships

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Launch new products

  • See 12 more

Top Channels

Channels Used

  • social media

  • website

  • review sites

  • offline

  • on premises

  • e-mail

  • text SMS

  • trade shows

  • mobile

  • Facebook

  • Glassdoor

  • mobile app

  • point of sale

  • Twitter

  • LinkedIn

  • promotions

  • video

  • Yelp

  • See 15 more
  • social media

  • website

  • review sites

  • offline

  • on premises

  • e-mail

  • text SMS

  • trade shows

  • mobile

  • Facebook

  • Glassdoor

  • mobile app

  • point of sale

  • Twitter

  • LinkedIn

  • promotions

  • video

  • Yelp

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting