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Compare ResponseTap vs Phonexa

Comparison Summary

For ResponseTap vs Phonexa comparison, Our AI algorithm looked at 12624 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ResponseTap and Phonexa to solve their respective business needs.

logo ResponseTap

Focus area

  • communication management
  • Sales call management With Phone calls

ResponseTap is better than Phonexa for

logo Phonexa

Focus area

  • communication management
  • Sales call management With Phone calls

Phonexa is better than ResponseTap for

About

ResponseTap: Call Tracking Software | Intelligent Call Tracking

Phonexa - Call, Lead & Email Marketing Tracking & Analytics Software

Age

2008

Financials

Series C

Private

Business Need

Total Processes
(we found evidences for)

40

46

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications


sales call management


campaign monitoring

campaign analytics




generation of new leads


engagement management

engaging and following up


social media management

social media analytics

monitoring social media


helpdesk management





sales document management

proposal & quote management

contract management



lead qualification

lead qualification: demographic


training & onboarding


lifetime value management


contact list management


account management



workflow management


customer case management


conversion management




social media marketing




referral management


products & pricelist management


advocacy management


competitive intelligence




category management


knowledge management


revenue cycle management


subscription management



follower management


promotion management


discount management








distribution management



channel management


touchpoint management






measuring customer satisfaction


customer feedback management

measuring customer satisfaction


pipeline management


segmentation and targeting


sales commission management



business development


Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Improve efficiency

  • Grow market share

  • Increase sales & revenue

  • Improve digital and social presence

  • See 3 more
  • Improve ROI

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • display advertisement

  • promotions

  • text SMS

  • offline

  • social media

  • on premises

  • Facebook

  • point of sale

  • video

  • user generated content

  • blogs

  • LinkedIn

  • chat

  • Skype

  • games

  • See 15 more
  • phone calls

  • e-mail

  • website

  • display advertisement

  • promotions

  • text SMS

  • offline

  • social media

  • on premises

  • Facebook

  • point of sale

  • video

  • user generated content

  • blogs

  • LinkedIn

  • chat

  • Skype

  • games

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

IT and Other Capabilities

  • Low
  • Medium
  • High

Ease of migration

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Data

Data Import

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Data Export

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Support

24/7 Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Email Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Chat Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Phone Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Others

AI Powered

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Custom Reports

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Analytics

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Business Setting