Qualtrics: Qualtrics XM helps deliver exceptional frontline experiences and build high-performing teams. Products people love can be created with this leading experience management software.
Feedbackly: Feedbackly reveals how customer emotions impact businesses through its unique, automated CX software, education, and consulting services. It is the only platform combining these elements with industry-leading knowledge.
This comparison report of Qualtrics vs. Feedbackly is based on a specific set of business needs and context. The comparison uses 10092 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Qualtrics and Feedbackly
Qualtrics, SurveyMonkey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management, whereas Feedbackly belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Qualtrics covers Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.
Feedbackly focuses on Customer Feedback Management, Communication Management with E-Mail, Social Media Management, Funnel Analysis, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Qualtrics and Feedbackly: Best activities based on customer satisfaction
Qualtrics in Action: Unique Activities
What benefits does Qualtrics offer for Customer Feedback Management?
"...At this job I used Qualtrics to survey the current customer base because I was able to easily tie individual survey responses to CRM behavioral data living in the offline CRM customer warehouse...." Peer review by Nicole Scalamandre, Marketing Analyst, MediaMath
How efficiently Does Qualtrics manage your Engagement Management?
"...Using Qualtrics, we can create even complex surveys in a matter of hours that match our branding and that are engaging, not overwhelming, for respondents...." Peer review by Jessica Hartford, Saks Fifth Avenue, Saks Fifth Avenue
How efficiently Does Qualtrics manage your Helpdesk Management?
"...If you need power, ease of use, low price, easy data reporting, professional helpdesk staff...." Peer review by D SKye Hodges, Computer Software
What solutions does Qualtrics provide for Market Research?
"...Qualtrics is used for qualitative and quantitative market research projects performed for clients...." Peer review by Verified User, Consultant in Marketing, Research
What makes Qualtrics ideal for Training & Onboarding?
"...It s also easy to use so it doesn t take a week of training to learn or teach...." Peer review by Brett Middendorf, Strategic Account Management Association, Strategic Account Management Association
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Build brand awareness
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Grow market share
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Establish thought leadership
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Improve brand engagement
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Enter new markets internationally or locally
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Increase customer life time value
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Launch new products
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Improve stakeholder relations
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Improve digital and social presence
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Improve internal communications
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Manage risk
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Improve consistency
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Improve efficiency
- See 15 more
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Acquire customers
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Grow market share
- See 2 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Qualtrics peer evidence is 56% Enterprise. Feedbackly peer evidence is 73% SMB and Mid-Market.
| Qualtrics | Feedbackly | |
|---|---|---|
| Peer score | 4.6 | 4.1 |
| Peer insights | 9784 | 308 |
| Top industries |
Education 42.0%
Research 12.0%
Management Consulting 5.0%
|
Marketing And Advertising 29.0%
Information Technology And Services 22.0%
Education 17.0%
|
| SMB and Mid-Market | 44.0% | 73.0% |
| Enterprise | 56.0% | 27.0% |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Qualtrics news
Qualtrics Acquires Healthcare Experience Leader Press Ganey Forsta For $6.75 Billion: Expands Experience Management (XM) Category Leadership Creating World's Largest AI Dataset ...
Qualtrics has acquired Press Ganey Forsta for $6.75 billion, marking the largest tech acquisition in Utah's history. This acquisition enhances Qualtrics' Experience Management (XM) platform by integrating Press Ganey Forsta's extensive healthcare experience data, creating the world's largest AI dataset for human experiential context. The combined platform aims to transform healthcare by predicting patient needs and improving care delivery through AI-driven insights.