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Compare Qualtrics Employee Experience vs Freshteam

Comparison Summary

For Qualtrics Employee Experience vs Freshteam comparison, Our AI algorithm looked at 2989 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Qualtrics Employee Experience and Freshteam to solve their respective business needs.

Pros and cons of Qualtrics Employee Experience and Freshteam

Qualtrics Employee Experience is more suited to businesses that require Engagement Management and Customer Feedback Management where as Freshteam is focused towards Engagement Management and Collaboration .

Both Qualtrics Employee Experience and Freshteam are Employee Experience Management software, peers recommend Qualtrics Employee Experience for helpdesk management where as Freshteam is more known for training & onboarding and collaboration .

logo Qualtrics Employee Experience

Focus area

Qualtrics Employee Experience is better than Freshteam for

Software Failure Risk

  • medium

logo Freshteam

Focus area

Freshteam is better than Qualtrics Employee Experience for

Software Failure Risk

  • medium

About

Turn employees into AMBASSADORS

HR software for growing businesses

Age

2002

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

55

Total Goals
(we found evidences for)

8

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding


helpdesk management



communication management

sending & publishing communications


contact list management


loyalty management

customise loyalty program



sales review & feedback



workflow management


products & pricelist management


contract management



proposal & quote management


sales document management

contract management

proposal & quote management


lead qualification: technographic


lead qualification

lead qualification: technographic


conversion management




international marketing


lifetime value management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Improve internal communications

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Shorten ramp up time

  • Increase sales & revenue

  • See 5 more
  • Improve internal communications

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve stakeholder relations

  • Improve brand engagement

  • Increase customer life time value

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • mobile

  • phone calls

  • chat

  • Twitter

  • Slack

  • review sites

  • Amazon

  • offline

  • Facebook

  • mobile app

  • promotions

  • LinkedIn

  • omnichannel

  • on premises

  • Whatsapp

  • point of sale

  • games

  • user generated content

  • blogs

  • events

  • trade shows

  • video

  • text SMS

  • mass media

  • Glassdoor

  • See 25 more
  • e-mail

  • website

  • social media

  • mobile

  • phone calls

  • chat

  • Twitter

  • Slack

  • review sites

  • Amazon

  • offline

  • Facebook

  • mobile app

  • promotions

  • LinkedIn

  • omnichannel

  • on premises

  • Whatsapp

  • point of sale

  • games

  • user generated content

  • blogs

  • events

  • trade shows

  • video

  • text SMS

  • mass media

  • Glassdoor

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting