Freshteam Overview

This is a summary of the comprehensive capabilities and benefits of Freshteam based on over 1392 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Freshteam, Sense, Groupe.io, Qualtrics Employee Experience, Officevibe, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Freshteam is right for your needs? Our Cuspera AI engine can evaluate how Freshteam fits your specific business needs, industry, and context. Get your personalized assessment report today.

Freshteam supports business activities such as:

  • Engagement Management
  • Collaboration
  • Training & Onboarding
  • Workflow Management
  • Communication Management

Freshteam can help you with many business goals, such as Improve Internal Communications, Launch New Products, Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, etc. As a solution, Freshteam's capabilities include Personalization, Dashboard, Alerts: Popups & Notifications, etc.

Freshteam Information Technology and Services Vertical is its biggest customer base.

Reviews

"Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while... still not checking all of our boxes. " - Mellissa Baetens

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Freshteam solved their Employee Experience Management needs. Cuspera uses 1392 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

Business Priorities

Improve Internal Communications and Launch New Products are the most popular business priorities peers achieved using Freshteam.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Collaboration , Training & Onboarding , as the business use cases that they have been most satisfied while using Freshteam.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.89/5 ★

Read Reviews (175)

"...Freshteam Freshteam is an applicant tracking software which helps companies streamline the recruitment process & effectively engage with candidates...." Best Open Source & Free Applicant Tracking Software for Businesses
engaging and following up

4.89/5 ★

Read Reviews (93)

"...Everything you need to make impactful HR decisions Applicant TrackingFind, interview, and hire great candidatesOnboardingConnect and engage with your new hires swiftly...."
Collaboration

4.92/5 ★

Read Reviews (57)

"...The Freshsales Suite - Slack integration simplifies collaboration for salespeople, getting them all the help they need right within the CRM, so they can focus on what they do best: close, close, close. ..." Neo Collaboration Platform
Training & Onboarding

4.93/5 ★

Read Reviews (46)

"...It enables you to attract top talent through multiple channels such as a career site, job boards, social media channels, emails etc., interview & hire superstars, onboard them...."
PEER EXPERIENCES
Engagement Management

4.89/5 ★

Read Reviews (175)

"...Freshteam Freshteam is an applicant tracking software which helps companies streamline the recruitment process & effectively engage with candidates...." Best Open Source & Free Applicant Tracking Software for Businesses
engaging and following up

4.89/5 ★

Read Reviews (93)

Collaboration

4.92/5 ★

Read Reviews (57)

"...The Freshsales Suite - Slack integration simplifies collaboration for salespeople, getting them all the help they need right within the CRM, so they can focus on what they do best: close, close, close. ..." Neo Collaboration Platform
Training & Onboarding

4.93/5 ★

Read Reviews (46)

"...It enables you to attract top talent through multiple channels such as a career site, job boards, social media channels, emails etc., interview & hire superstars, onboard them...." Peer review from Freshworks

34+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1392 insights from peers and experts to help you assess how these Freshteam use cases fit your Employee Experience Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Mellissa Baetens

HR Manager

Ultius

Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while still not checking all of our boxes. Testimonial By Mellissa Baetens

Vijay

HR manager

UrbanPiper

The pricing was convincing. Freshteam had a powerful set of features, exactly what we needed at a price that was perfect for us in the present and the future. Testimonial By Vijay

Adrien Ulens

Deputy CEO

Gogoprint

We track closing times to hire a person quite precisely, and we try to respect the SLAs that we set. With Freshteam, we did manage to close a position 10-20% faster. If I think about it, it's probably because it allows much faster communication and collaboration on the projects. Testimonial By Adrien Ulens
CUSTOMERS TESTIMONIALS

Mellissa Baetens

HR Manager

Ultius

Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while still not checking all of our boxes. Testimonial By Mellissa Baetens

Vijay

HR manager

UrbanPiper

The pricing was convincing. Freshteam had a powerful set of features, exactly what we needed at a price that was perfect for us in the present and the future. Testimonial By Vijay

Adrien Ulens

Deputy CEO

Gogoprint

We track closing times to hire a person quite precisely, and we try to respect the SLAs that we set. With Freshteam, we did manage to close a position 10-20% faster. If I think about it, it's probably because it allows much faster communication and collaboration on the projects. Testimonial By Adrien Ulens

Case Studies

COMPANY CASE STUDIES
Case Study Accel

How a Global Venture Capital firm solves unique HR challenges with Freshteam

Read More
Case Study SunPower

SunPower transforms recruitment and employee management using Freshteam

Read More
Case Study Ultius

Ultius optimizes hiring and reviews 40% more resumes with Freshteam

Read More

Frequently Asked Questions(FAQ)

for Freshteam

What is Freshteam?

Freshteam is the perfect HR software for growing businesses. Freshteam helps to attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place.

What is Freshteam used for?

Freshteam is a Employee Experience Management Software mainly used by its customers to Improve Internal Communications and Launch New Products by Engagement Management, Collaboration and Training & Onboarding .

What are the top features of Freshteam?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Freshteam.

Who uses Freshteam?

Freshteam is used by Information Technology And Services, Oil & Energy and Publishing among other industries.

What are Freshteam alternatives?

Sense, Groupe.Io, Qualtrics Employee Experience and Officevibe are popular alternatives for Freshteam.

Where is Freshteam located?

Freshteam is headquartered at 2950 S. Delaware Street, Suite 201, San Mateo CA 94403.

Popular Business Setting

for Freshteam

Top Industries

  • Information Technology and Services
  • Oil & Energy
  • Publishing

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Freshteam to Improve internal communications and Launch new products

Peer and Expert Opinion on Features

for Freshteam

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.22/5 ★

Read Reviews (29)
Dashboard

4.48/5 ★

Read Reviews (21)
Alerts: popups & Notifications

4.10/5 ★

Read Reviews (15)
Ticketing

3.79/5 ★

Read Reviews (12)
Recording

3.58/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

4.22/5 ★

Read Reviews (29)
Dashboard

4.48/5 ★

Read Reviews (21)
Alerts: popups & Notifications

4.10/5 ★

Read Reviews (15)
Ticketing

3.79/5 ★

Read Reviews (12)
Recording

3.58/5 ★

Read Reviews (8)

IT and Other Capabilities

for Freshteam

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.22/5 ★

Read Reviews (99)
Data Export

4.06/5 ★

Read Reviews (44)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.22/5 ★

Read Reviews (99)
Data Export

4.06/5 ★

Read Reviews (44)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.64/5 ★

Read Reviews (210)
Email Support

3.22/5 ★

Read Reviews (15)
Chat Support

2.91/5 ★

Read Reviews (20)
Phone Support

2.87/5 ★

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.64/5 ★

Read Reviews (210)
Email Support

3.22/5 ★

Read Reviews (15)
Chat Support

2.91/5 ★

Read Reviews (20)
Phone Support

2.87/5 ★

Read Reviews (13)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (22)
Custom Reports

4.21/5 ★

Read Reviews (139)
Analytics

4.19/5 ★

Read Reviews (74)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (22)
Custom Reports

4.21/5 ★

Read Reviews (139)
Analytics

4.19/5 ★

Read Reviews (74)

Software Failure Risk Guidance

?

for Freshteam

Overall Risk Meter

Low Medium High

Top Failure Risks for Freshteam

Vendor Profile Details

Company Name

Freshteam by Freshworks

HQ Location

2950 S. Delaware Street, Suite 201, San Mateo CA 94403

Employees

1001-5000

Social

Financials

PRIVATE