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Freshteam: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Freshteam
Brand: Freshteam
Rating: 4.41 (1392 reviews)

4.41 5

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(1392)

Product Business Settings

Freshteam is popular in Information Technology And Services, Oil & Energy, and Publishing industries and is widely used by Mid Market, Enterprise, and Small Business.

Freshteam Product Overview

Freshservice for Business Teams elevates service operations by simplifying processes and enhancing service delivery. This solution supports diverse business functions through AI-driven capabilities, ensuring service excellence extends beyond IT departments. With autonomous workspaces and workflow automations, Freshservice increases efficiency and satisfaction across various departments. The platform integrates seamlessly with existing systems, offering a unified experience for enterprise service management. These features enable businesses to maintain smooth operations and improve employee experiences, driving organizational success.

How satisfied the customers are with Freshteam use-cases

Reviews

"The pricing was convincing. Freshteam had a powerful set of features, exactly what we needed at a price that was perfect for us in the present and the future." - Vijay

"We track closing times to hire a person quite precisely, and we try to respect the SLAs that we set. With Freshteam, we did manage to close a position 10-20% faster. If I think about it, it's probably because it allows much faster communication and ...collaboration on the projects." - Adrien Ulens

Freshteam Customer Insights, Testimonials and Case Studies

What benefits does Freshteam offer for Engagement Management?

How efficiently Does Freshteam manage your Collaboration?

What benefits does Freshteam offer for Onboarding?

What makes Freshteam ideal for Workflow Management?

How efficiently Does Freshteam manage your Communication Management?

What is Freshteam?

Freshteam is the perfect HR software for growing businesses. Freshteam helps to attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in one place.

Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. The software also has the ability to listen to emails making it easy to recognize emails from job boards or vendors to add them to the candidate base. Once the candidates are in, the recruiting team can collaborate with hiring managers and screen and interview them, share feedback and leave notes for each other, hire and roll out offers to the best candidates.

Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed, or handing out handbooks, everything can be done over Freshteam in a few clicks. It also allows the ability to create an onboarding task list and assign it to respective people. Gathers all the necessary information and creates employee profiles (which flesh out into a directory), manages access permissions to employee information and documents, etc.

The HR software also takes complete care of employee time off, employee and manager self-service for employees to raise requests, manager approval workflows, time-off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends, and more.

What is Freshteam used for?

Freshteam is a Employee Experience Management Software mainly used by its customers to Improve Internal Communications and Launch New Products by Engagement Management, Collaboration and Onboarding .

What are the top features of Freshteam?

Personalization, Dashboard and Alerts: popups & Notifications are some of the top features of Freshteam.

Who uses Freshteam?

Freshteam is used by Information Technology And Services, Oil & Energy and Publishing among other industries.

What are Freshteam alternatives?

Xodo Sign (Formerly Eversign), WORKTANGO, TaxDome and Sense are popular alternatives for Freshteam.

Where is Freshteam located?

Freshteam is headquartered at 2950 S. Delaware Street, Suite 201, San Mateo CA 94403.

11 buyers and buying teams have used Cuspera to assess how well Freshteam solved their Employee Experience Management needs. Cuspera uses 1392 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

CUSTOMERS	TESTIMONIALS
Vijay HR manager UrbanPiper	The pricing was convincing. Freshteam had a powerful set of features, exactly what we needed at a price that was perfect for us in the present and the future. Testimonial By Vijay
Adrien Ulens Deputy CEO Gogoprint	We track closing times to hire a person quite precisely, and we try to respect the SLAs that we set. With Freshteam, we did manage to close a position 10-20% faster. If I think about it, it's probably because it allows much faster communication and collaboration on the projects. Testimonial By Adrien Ulens
Mellissa Baetens HR Manager Ultius	Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while still not checking all of our boxes. Testimonial By Mellissa Baetens

CUSTOMERS	TESTIMONIALS
Vijay HR manager UrbanPiper	The pricing was convincing. Freshteam had a powerful set of features, exactly what we needed at a price that was perfect for us in the present and the future. Testimonial By Vijay
Adrien Ulens Deputy CEO Gogoprint	We track closing times to hire a person quite precisely, and we try to respect the SLAs that we set. With Freshteam, we did manage to close a position 10-20% faster. If I think about it, it's probably because it allows much faster communication and collaboration on the projects. Testimonial By Adrien Ulens
Mellissa Baetens HR Manager Ultius	Freshteam seemed to have everything we need to move candidates through the hiring process, and at a fair price. Competitors didn’t have everything we needed. The ones with more options had long integration processes and charged too much money; while still not checking all of our boxes. Testimonial By Mellissa Baetens