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Pingdom vs Uptime.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Pingdom vs. Uptime.com is based on a specific set of business needs and context. The comparison uses 2953 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Pingdom and Uptime.com

Pingdom, and Uptime.com belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Pingdom covers Communication Management, Engagement Management with Website, Social Media Management with Social Media, Helpdesk Management, etc.

Uptime.com focuses on Social Media Management with Social Media, Communication Management with Website, Helpdesk Management, Workflow Management with E-Mail, etc.

"we have monitoring services that test from one location, and it would be very easy for us to build our own monitoring service, but to go build a globally distributed monitoring service is a whole other story, Pingdom has been an awesome service for ...CloudFlare " - Trey Guinn

"Our website consists of many different pages, all handled by a CMS and stored in our database. One day, we got a notification from Uptime.com alerting us that one page had disappeared. And then another. And another. Turns out we had a simple databas...e issue. We were alerted before any developer (and more importantly, any customer) knew something was wrong. This saved us time and money. We could have spent hours, maybe days wondering why the sign ups were all of suddenly slow. " - Andre Gonclaves

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Pingdom

Focus area

Software Failure Risk

  • medium

logo Uptime.com

Focus area

Software Failure Risk

  • medium

About

Website Monitoring & Performance Tools

Website Uptime Monitoring Service

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

32

Total Goals
(we found evidences for)

12

5

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


social media management

scheduling post to social media

engaging on social media


competitive intelligence


helpdesk management



sales document management

contract management

proposal & quote management


workflow management



customer feedback management

measuring customer satisfaction



content management


performance management


sales call management


training & onboarding





Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Reduce bounce

  • Grow market share

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Increase sales & revenue

  • Improve ROI

  • See 9 more
  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Scale best practices

  • Enhance customer relationships

  • See 2 more

Top Channels

Channels Used

  • social media

  • website

  • user generated content

  • blogs

  • e-mail

  • text SMS

  • chat

  • Slack

  • phone calls

  • offline

  • trade shows

  • point of sale

  • events

  • See 10 more
  • social media

  • website

  • user generated content

  • blogs

  • e-mail

  • text SMS

  • chat

  • Slack

  • phone calls

  • offline

  • trade shows

  • point of sale

  • events

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting