Overview: OnAvaya and Call Center Software as Contact Center Software Category solutions.
OnAvaya: OnAvaya™ – Google Cloud Platform offers a hosted contact center service using Avaya's IP Office™ and IP Office™ Contact Center software. This service is available exclusively in the US.
Call Center Software: Call-center-software from Voicent offers top-tier solutions for workforce optimization. A free trial is available for those who sign up quickly.
OnAvaya and Call Center Software: Best activities based on customer satisfaction
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OnAvaya in Action: Unique Use Cases
What Are the key features of OnAvaya for Sales Call Management?
Call Center Software in Action: Unique Use Cases
What Are the key features of Call Center Software for Helpdesk Management?
What benefits does Call Center Software offer for Communication Management?
What Are the key features of Call Center Software for Coaching?
News
Latest OnAvaya news
Avaya Aura® 10.3 Gives Enterprises a Secure, Long-Term Path to Modernize
Avaya has announced the release of Avaya Aura® 10.3, enhancing its enterprise voice and unified communications platform. The update includes stronger security measures, compliance with JITC certification, and support for modern infrastructure standards. This release aims to provide enterprises with a secure path to modernize communications without disrupting existing systems. Avaya Aura 10.3 will be generally available on September 28, 2026.
Latest Call Center Software news
Voicent Agent Dashboard Software for Outbound and Inbound Dialing
Voicent's Agent Dashboard is a versatile desktop tool integrated into various Voicent applications, enhancing call center operations. It functions as a softphone, campaign manager, and CRM tool, providing real-time call management and productivity insights. The software supports inbound and outbound dialing, offering features like CRM pop-ups and hands-free communication, and is available for free download globally.
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