OnAvaya Overview
OnAvaya™ – Google Cloud Platform offers a hosted contact center service using Avaya's IP Office™ and IP Office™ Contact Center software. This service is available exclusively in the US.
Use Cases
Customers recommend Collaboration, Sales Call Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using OnAvaya.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OnAvaya.
OnAvaya Use-Cases and Business Priorities: Customer Satisfaction Data
OnAvaya works with different mediums / channels such as Video. Chat. and Phone Calls.
Reviews
"...Very organise to track the calls records by date, time, user, phone number, etc. . ...." Peer review by Verified Reviewer, Internet
OnAvaya, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for OnAvaya
Top Industries
- Information Technology and Services
- Internet
- Hospitality
Popular in
- Mid Market
- Enterprise
- Large Enterprise
OnAvaya is popular in Information Technology And Services, Internet, and Hospitality and is widely used by Mid Market, Enterprise, and Large Enterprise.
Comprehensive Insights on OnAvaya Use Cases
How efficiently Does OnAvaya manage your Collaboration?
How can OnAvaya optimize your Sales Call Management Workflow?
How does OnAvaya address your Engaging And Following Up Challenges?
6+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well OnAvaya solved their Contact Center Software needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used OnAvaya for collaboration and sales call management
OnAvaya Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (8) |
Software Failure Risk Guidance
?for OnAvaya
Top Failure Risks for OnAvaya
Avaya LLC News
Announcing Avaya Infinity Platform - Business Wire
Avaya has introduced the Avaya Infinity Platform, a new solution designed to enhance enterprise communications. The platform aims to deliver unified communications, collaboration, and customer experience capabilities for businesses seeking scalable and flexible technology.
Announcing Avaya Infinity Platform
Avaya announced the Avaya Infinity platform, designed to transform contact centers into connection centers by integrating AI and intelligent orchestration to enhance customer and employee relationships.
The Latest BIG News from SAP, Dialpad, HubSpot, & Avaya - CX Today
Microsoft introduces ten pre-built AI agents for Dynamics Contact Centre, while activist investor Legion pushes for changes at Five9.
Avaya Helps Transcom Eliminate Language Barriers in Customer Service With an AI-Powered Real-Time Translation Solution - Business Wire
Avaya helps Transcom improve customer service by providing an AI-powered solution for real-time language translation.
Avaya LLC Profile
Company Name
Avaya LLC
Company Website
https://www.avaya.com/en/HQ Location
2605 Meridian Parkway Suite 200 Durham, North Carolina 27713, USA
Social
Get a personalised risk report for OnAvaya
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
OnAvaya may get in touch with you regarding your request.
Request Custom Quote
Avaya LLC will get in touch with you regarding your request.