Overview: Odoo CRM and SalesNOW as CRM Category solutions.

Odoo CRM excels in supporting enterprise-level operations with strong integrations, while SalesNOW focuses on efficiency with its campaign management and sales features. Odoo CRM provides rich analytics and extensive customer support, making it suitable for large enterprises in tech and retail. In contrast, SalesNOW targets industrial sectors, offering robust sales document and campaign management features, tailored to manufacturing and construction industries.

Odoo CRM: Odoo-CRM is the leading open-source CRM software designed for modern businesses. It offers both cloud and on-premise deployment options.

SalesNOW: SalesNOW is a mobile CRM solution providing real-time access to customer information and sales performance insights. Its features include contact management, sales forecasting, and email marketing.

Odoo CRM and SalesNOW: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Odoo CRM supports sales document management and proposal management, enhancing workflow efficiency and customer interactions. read more →

SalesNOW excels in sales document management and campaign management, improving engagement and lead tracking. read more →

Business Goals

Odoo CRM aims to increase sales and revenue while enhancing customer relationships, aligning with enterprise growth demands. read more →

SalesNOW focuses on enhancing customer relationships and increasing revenue, catering to market expansion and communication improvement. read more →

Core Features

Odoo CRM offers strong data export capabilities and custom reports, supported by comprehensive integration and privacy features. read more →

SalesNOW features robust data import and export options, with comprehensive custom reporting, ensuring secure data handling. read more →

Vendor Support

Odoo CRM provides 24/7 support via phone, chat, and email, ensuring user assistance whenever required. read more →

SalesNOW offers 24/7 support focused on phone and email communication, accommodating different user needs. read more →

Segments and Industries

Odoo CRM is popular among large enterprises, particularly in tech and retail sectors. read more →

SalesNOW is preferred by large enterprises and those in construction and manufacturing industries. read more →

Operational Alignment

Odoo CRM integrates smoothly into large enterprises, supporting complex operational requirements. read more →

SalesNOW fits operations in industrial settings, enhancing sales processes and coordination. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Odoo CRM in Action: Unique Use Cases

How does Odoo CRM facilitate Sales Document Management?

What makes Odoo CRM ideal for Helpdesk Management?

What Are the key features of Odoo CRM for Workflow Management?

Why is Odoo CRM the best choice for Training & Onboarding?

Why is Odoo CRM the best choice for Communication Management?


SalesNOW in Action: Unique Use Cases

What Are the key features of SalesNOW for Campaign Management?

What Are the key features of SalesNOW for Contact List Management?

What makes SalesNOW ideal for Engagement Management?

Why is SalesNOW the best choice for Lead Tracking?

News

Latest Odoo CRM News

Odoo Set To Launch Version 19 | CIO Africa

Odoo is set to launch Version 19 of its business software at the Odoo Experience event in Belgium, focusing on user experience, automation, and accessibility. The release includes features like digital payment integration with DPO Pay and compliance with Kenya's e-TIMS for tax invoicing. Odoo's expansion in Africa includes a new partner management department in Kenya and ongoing community-building efforts through workshops.

14/09/2025 - source

Latest SalesNOW News

Most Successful CRM Implementations Have 1 Thing in Common: Strong Leadership Involvement

SalesNOW emphasizes the importance of strong leadership involvement in successful CRM implementations. Leadership engagement is crucial for setting clear objectives, driving adoption, and ensuring resource allocation. SalesNOW offers customization tools and training to support leadership in optimizing CRM use, highlighting that effective CRM is a strategic business tool requiring active leadership participation.

18/08/2025 - source

Business Setting

Odoo CRM

SalesNOW