Overview: NTT Cloud UC (formerly Arkadin Anywhere) and Zoom Meetings as Webinar and Conferencing Category solutions.
NTT Cloud UC and Zoom Meetings cater to webinar and conferencing needs with different strengths. NTT Cloud UC is ideal for smaller scale operations with its comprehensive support and features whereas Zoom Meetings excels in large-scale collaboration and user engagement, making it a preferred choice for enterprises across diverse industries.
NTT Cloud UC (formerly Arkadin Anywhere): Ntt-cloud-uc-formerly-arkadin-anywhere and Digital Collaboration and CX services empower workforces and transform customer experiences. Competitive advantages are gained through comprehensive CX support.
Zoom Meetings: Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.
NTT Cloud UC (formerly Arkadin Anywhere) and Zoom Meetings: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
NTT Cloud UC facilitates collaboration and advertisement management. It supports content sharing and managing social presence. Users benefit from streamlined conference call management and sales call automation. read more →
Zoom Meetings focuses on collaboration, with strong capabilities in conference call management and attendee engagement. Its advanced call recording and meeting management features enhance user interactions. read more →
Business Goals
NTT Cloud UC is aligned with improving efficiency and event ROI. It supports goals aimed at growing market share and enhancing internal communications. read more →
Zoom Meetings aligns with business goals of attracting more attendees and enhancing customer relationships. It supports enhancing digital presence and improving stakeholder relations. read more →
Core Features
NTT Cloud UC offers analytics and custom reports. It excels in integration and data import-export capabilities. Security features bolster user privacy and compliance. read more →
Zoom Meetings provides robust compliance and data export features. It also includes AI-powered capabilities, expansive integrations, and custom reporting. Security and analytics further strengthen its offering. read more →
Vendor Support
NTT Cloud UC offers 24/7 support along with phone and chat options. This aligns well with users needing constant access to support resources. read more →
Zoom Meetings provides extensive 24/7 support via chat, phone, and email. This variety caters to large segments needing diverse support channels. read more →
Segments and Industries
NTT Cloud UC serves small to large enterprises, notably in pharmaceuticals and IT services. It suits organizations in health, wellness, and legal services too. read more →
Zoom Meetings caters to large enterprises and a broad range of industries. It's particularly popular in education, computer software, and marketing. read more →
Operational Alignment
NTT Cloud UC integrates well into various operational environments, with strong offline and video channel support. It's adaptable for small to mid-market businesses. read more →
Zoom Meetings is designed for extensive operational scales. Its use in offline and video commerce reflects its suitability for large enterprises. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
NTT Cloud UC (formerly Arkadin Anywhere) in Action: Unique Use Cases
How does NTT Cloud UC (formerly Arkadin Anywhere) facilitate Collaboration?
How efficiently Does NTT Cloud UC (formerly Arkadin Anywhere) manage your Sales Call Management?
Zoom Meetings in Action: Unique Use Cases
How can Zoom Meetings optimize your Conference Call Management Workflow?
What Are the key features of Zoom Meetings for Attendee Engagement?
News
Latest NTT Cloud UC (formerly Arkadin Anywhere) News
NTT DATA Announces Intent to Acquire Niveus Solutions to Accelerate Global Leadership in Google Cloud - News Hub
NTT DATA plans to acquire Niveus Solutions to boost its global presence in Google Cloud services.
Latest Zoom Meetings News
Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences Cambodia News Gazette
Zoom Communications and ServiceNow have announced a strategic integration of Zoom CX with ServiceNow's CRM and IT Service Management platforms. This collaboration enables unified voice, video, and digital channels within the ServiceNow AI Platform, streamlining agent workflows and enhancing customer and employee experiences in contact centers.
