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Compare Microsoft Teams vs Google Hangouts

Comparison Summary

For Microsoft Teams vs Google Hangouts comparison, Our AI algorithm looked at 102183 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Microsoft Teams and Google Hangouts to solve their respective business needs.

Pros and cons of Microsoft Teams and Google Hangouts

Microsoft Teams is more suited to businesses that require Collaboration with Offline and Conference Call Management with Offline where as Google Hangouts is focused towards Collaboration with Video and Conference Call Management with Offline .

logo Microsoft Teams

Focus area

Microsoft Teams is better than Google Hangouts for

Software Failure Risk

  • medium

logo Google Hangouts

Focus area

Software Failure Risk

  • medium

About

Collaboration software with Video conferencing, chat and call - more ways to be a team

Web Collaboration software with messaging, video and voice calls for group or individual communications

Age

1975

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

130

87

Total Goals
(we found evidences for)

21

18

Top Processes

Evidences indicate better relative satisfaction



conference call management


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

call transcription


content publishing

searching for content


sales document management

proposal & quote management

contract management


engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


contact list management

creating contact list




products & pricelist management


social media management

social media analytics

scheduling post to social media

engaging on social media

managing social media account


knowledge management

creating knowledge base





competitive intelligence


sales review & feedback


generation of new leads



customer feedback management

measuring customer satisfaction


courses & assessment

create learning path

track learning progress


campaign management


business development


license management


conversion management


calendar management


lead qualification

lead qualification: technographic

lead qualification: demographic


touchpoint management


channel management


talk track creation


trade show marketing


community building


rating and review management


subscription management





bundling of products



membership management





performance management



relationship management



distribution management


opportunity management


loyalty management

identify target customers

customise loyalty program


customer case management


follower management



lifetime value management




category management



revenue cycle management


international marketing




account management


social media marketing



advocacy management


discount management


promotion management



personalized marketing


Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Improve stakeholder relations

  • Improve efficiency

  • Improve ROI

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Establish thought leadership

  • Manage risk

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve brand engagement

  • Improve navigation

  • Build brand awareness

  • Shorten ramp up time

  • Increase customer life time value

  • See 18 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Improve digital and social presence

  • Improve stakeholder relations

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve ROI

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • Shorten ramp up time

  • Improve navigation

  • See 15 more

Top Channels

Channels Used

  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • text SMS

  • mobile

  • Skype

  • social media

  • on premises

  • website

  • mobile app

  • Slack

  • point of sale

  • Whatsapp

  • Facebook

  • promotions

  • user generated content

  • blogs

  • games

  • LinkedIn

  • support groups

  • mass media

  • print media

  • magazine

  • review sites

  • out of home

  • brochure

  • Twitter

  • Amazon

  • causes and charity

  • movies

  • Instagram

  • television

  • Pinterest

  • newsletter

  • display advertisement

  • See 36 more
  • offline

  • video

  • phone calls

  • trade shows

  • events

  • chat

  • e-mail

  • text SMS

  • mobile

  • Skype

  • social media

  • on premises

  • website

  • mobile app

  • Slack

  • point of sale

  • Whatsapp

  • Facebook

  • promotions

  • user generated content

  • blogs

  • games

  • LinkedIn

  • support groups

  • mass media

  • print media

  • magazine

  • review sites

  • out of home

  • brochure

  • Twitter

  • Amazon

  • causes and charity

  • movies

  • Instagram

  • television

  • Pinterest

  • newsletter

  • display advertisement

  • See 36 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting