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Compare Microsoft Dynamics 365 vs Interact

Comparison Summary

For Microsoft Dynamics 365 vs Interact comparison, Our AI algorithm looked at 27452 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Microsoft Dynamics 365 and Interact to solve their respective business needs.

Pros and cons of Microsoft Dynamics 365 and Interact

Microsoft Dynamics 365 is more suited to businesses that require Engagement Management and Workflow Management where as Interact is focused towards Engagement Management with E-Mail and Generation Of New Leads .

Both Microsoft Dynamics 365 and Interact are Lead Generation software, peers recommend Microsoft Dynamics 365 for relationship management and customer feedback management where as Interact is more known for engagement management and engaging and following up .

logo Microsoft Dynamics 365

Focus area

Microsoft Dynamics 365 is better than Interact for

Software Failure Risk

  • medium

logo Interact

Focus area

Interact is better than Microsoft Dynamics 365 for

Software Failure Risk

  • medium

About

Business application for operational excellence and delight customer

Interact | Make A Quiz To Generate Leads For Your Business

Age

1975

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

143

54

Total Goals
(we found evidences for)

20

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


sales document management

proposal & quote management

contract management


competitive intelligence



contact list management

creating contact list


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media


relationship management


training & onboarding


campaign analytics

campaign monitoring


sales call management

call transcription

meeting management


generation of new leads


customer feedback management

measuring customer satisfaction

measuring net promoter score




customer case management


products & pricelist management




lifetime value management


opportunity management


account management


conference call management



business development


knowledge management

creating knowledge base



content publishing

searching for content



lead qualification

lead qualification: technographic

lead qualification: demographic



loyalty management

customise loyalty program

identify target customers


courses & assessment

create learning path

track learning progress


rating and review management



conversion management


community building



pipeline management




social media marketing



sales review & feedback



performance management




personalized marketing


trade show marketing


billing and invoice management




category management





subscription management


channel management



follower management



revenue cycle management





touchpoint management



license management


segmentation and targeting



international marketing



calendar management


promotion management


payment management


compliance & governance



relationship marketing


advocacy management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve stakeholder relations

  • Grow market share

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Manage risk

  • Increase customer life time value

  • Improve visibility

  • Shorten ramp up time

  • Establish thought leadership

  • Improve navigation

  • See 17 more
  • Improve internal communications

  • Scale best practices

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve digital and social presence

  • Establish thought leadership

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • user generated content

  • blogs

  • Facebook

  • promotions

  • phone calls

  • chat

  • Pinterest

  • Twitter

  • Instagram

  • LinkedIn

  • Slack

  • video

  • support groups

  • coupons

  • mobile

  • See 15 more
  • social media

  • e-mail

  • website

  • user generated content

  • blogs

  • Facebook

  • promotions

  • phone calls

  • chat

  • Pinterest

  • Twitter

  • Instagram

  • LinkedIn

  • Slack

  • video

  • support groups

  • coupons

  • mobile

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting