Comparison Summary
This comparison report of ManageEngine ServiceDesk Plus vs. RaiseATicket is based on a specific set of business needs and context. The comparison uses 3061 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ManageEngine ServiceDesk Plus and RaiseATicket
ManageEngine ServiceDesk Plus, RaiseATicket, SysAid, Mojo Helpdesk, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ManageEngine ServiceDesk Plus covers Helpdesk Management, Sales Document Management, Knowledge Management with E-Mail, Workflow Management, etc.
RaiseATicket focuses on Helpdesk Management, Engagement Management, Training & Onboarding, Knowledge Management with User Generated Content, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ManageEngine ServiceDesk Plus
Focus area
ManageEngine ServiceDesk Plus is better than RaiseATicket for
Software Failure Risk
About
Service desk software to supercharge IT help desk
Customer experiences are managed better with Raiseaticket....
Age
1996
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
43
26
Total Goals
(we found evidences for)
6
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Improve internal communications
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Improve ROI
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Launch new products
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Improve consistency
- See 3 more
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Enhance customer relationships
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Scale best practices
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Improve stakeholder relations
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Build brand awareness
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Increase sales & revenue
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Improve internal communications
- See 3 more
Top Channels
Channels Used
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e-mail
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website
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user generated content
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blogs
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offline
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on premises
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social media
- See 4 more
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e-mail
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website
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user generated content
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blogs
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offline
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on premises
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social media
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
