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MadCap Flare vs Lucidchart: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of MadCap Flare vs. Lucidchart is based on a specific set of business needs and context. The comparison uses 7579 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing MadCap Flare and Lucidchart

MadCap Flare, Lucidchart, Transifex, Flipsnack, etc., belong to a category of solutions that help Authoring and Publishing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

MadCap Flare covers Communication Management, Content Management, Helpdesk Management with Website, Knowledge Management with Website, etc.

Lucidchart focuses on Collaboration, Workflow Management, Sales Document Management, Content Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo MadCap Flare

Focus area

MadCap Flare is better than Lucidchart for

Software Failure Risk

  • medium

logo Lucidchart

Focus area

Lucidchart is better than MadCap Flare for

Software Failure Risk

  • low

About

MadCap Flare - Cutting-edge technical authoring and publishing

Lucidchart: Online Diagram Software & Visual Solution

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

64

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


content publishing

searching for content


helpdesk management


knowledge management



training & onboarding



sales document management

contract management

proposal & quote management


engagement management

engaging and following up

engaging with scheduling & cadence


social media management

social media analytics


products & pricelist management


customer feedback management



competitive intelligence


campaign management


contact list management




generation of new leads




sales review & feedback


customer case management


account management


business development


create learning path


courses & assessment

create learning path



trade show marketing


rating and review management


Top Goals

Goals Achieved

  • Improve consistency

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Improve navigation

  • Improve efficiency

  • Improve digital and social presence

  • Scale best practices

  • See 6 more
  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

  • Manage risk

  • Improve consistency

  • Improve visibility

  • Improve digital and social presence

  • Shorten ramp up time

  • See 8 more

Top Channels

Channels Used

  • website

  • chat

  • e-mail

  • social media

  • offline

  • user generated content

  • blogs

  • point of sale

  • video

  • mobile

  • phone calls

  • Facebook

  • Slack

  • trade shows

  • mobile app

  • games

  • events

  • movies

  • promotions

  • display advertisement

  • causes and charity

  • See 18 more
  • website

  • chat

  • e-mail

  • social media

  • offline

  • user generated content

  • blogs

  • point of sale

  • video

  • mobile

  • phone calls

  • Facebook

  • Slack

  • trade shows

  • mobile app

  • games

  • events

  • movies

  • promotions

  • display advertisement

  • causes and charity

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting