MadCap Flare Overview
This is a summary of the comprehensive capabilities and benefits of MadCap Flare based on over 1540 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
MadCap Flare, Transifex, Flipsnack, Affinity Photo, iSpring Suite, etc., all belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if MadCap Flare is right for your needs? Our Cuspera AI engine can evaluate how MadCap Flare fits your specific business needs, industry, and context. Get your personalized assessment report today.
MadCap Flare supports business activities such as:
- Sending & Publishing Communications
- Content Management
- Helpdesk Management
- Knowledge Management
- Workflow Management
MadCap Flare can help you with many business goals, such as Improve Consistency, Acquire Customers, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, Shorten Ramp Up Time, etc. It can help manage these activities if you use Website Phone Calls User Generated Content etc. for these needs. As a solution, MadCap Flare's capabilities include Templates, Widgets, Personalization, etc.
MadCap Flare Computer Software Vertical is its biggest customer base.
Reviews
"...For more technical users, Flare also integrates well with advanced publishing tools and can be used to create fully functional web-based knowledge bases, etc...." Peer review by Linda B., Research
Cuspera Reviews
15 buyers and buying teams have used Cuspera to assess how well MadCap Flare solved their Authoring and Publishing needs. Cuspera uses 1540 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Authoring and Publishing needs.
Business Priorities
Improve Consistency and Acquire Customers are the most popular business priorities peers achieved using MadCap Flare.
Use Cases
Peers recommend Sending & Publishing Communications , Content Management , Helpdesk Management , as the business use cases that they have been most satisfied while using MadCap Flare.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sending & Publishing Communications |
4.31/5 ★ |
"...For more technical users, Flare also integrates well with advanced publishing tools and can be used to create fully functional web-based knowledge bases, etc...." Peer review by Linda B., Research |
| Content Management |
4.74/5 ★ |
"...Madcap all Very powerful editing environment leveraging stylesheets and cross references that work for both online and print outputs If you need true content management, not just a document repository tool, there are significant advantages to Flare..." Peer review by David G., Information Technology and Services |
| content publishing |
4.32/5 ★ |
"...We also needed to unify our content and publishing so that we could publish a single searchable documentation web site...." Peer review by Vanessa V., Internet |
| content curation |
4.87/5 ★ |
"...Flare helps you manage and create content in a centralised database, which is known as single source publishing...." Is MadCap Flare Help Authoring Tool Worth Its Price? |
| content sharing |
3.73/5 ★ |
"...Flare has very robust features for sharing content like this, plus a comfy user interface that lets you make style changes while keeping the gritty reality of HTML code out of sight (or in a separate pane to keep an eye on it, if you desire)...." Peer review by Eric M., Computer Software |
| searching for content |
4.28/5 ★ |
"...How many times did a user search for content that provided no results?..." Online Help Software & More! |
| content tracking |
3.25/5 ★ |
"...Track usage on content regardless of where it is located: MadCap Central, locally hosted web server, your desktop, or in the cloud...." Online Help Software & More! |
| Helpdesk Management with Website and Phone Calls |
4.58/5 ★ |
"...Flare also has excellent and extensive documentation and helpful support...." Peer review by Jennifer P., Computer Software |
| PEER EXPERIENCES | |
|---|---|
| Sending & Publishing Communications |
4.31/5 ★ |
"...For more technical users, Flare also integrates well with advanced publishing tools and can be used to create fully functional web-based knowledge bases, etc...." Peer review by Linda B., Research |
|
| Content Management |
4.74/5 ★ |
"...Madcap all Very powerful editing environment leveraging stylesheets and cross references that work for both online and print outputs If you need true content management, not just a document repository tool, there are significant advantages to Flare..." Peer review by David G., Information Technology and Services |
|
| content publishing |
4.74/5 ★ |
| content curation |
4.74/5 ★ |
| content sharing |
4.74/5 ★ |
| searching for content |
4.74/5 ★ |
| content tracking |
4.74/5 ★ |
| Helpdesk Management with Website and Phone Calls |
4.58/5 ★ |
"...Flare also has excellent and extensive documentation and helpful support...." Peer review by Jennifer P., Computer Software |
|
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1540 insights from peers and experts to help you assess how these MadCap Flare use cases fit your Authoring and Publishing needs.
Frequently Asked Questions(FAQ)
for MadCap Flare
What is MadCap Flare?
What is MadCap Flare used for?
What are the top features of MadCap Flare?
Who uses MadCap Flare?
What are MadCap Flare alternatives?
Where is MadCap Flare located?
Popular Business Setting
for MadCap Flare
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used MadCap Flare to Improve consistency and Acquire customers
MadCap Flare Alternatives
Peer and Expert Opinion on Features
for MadCap Flare
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (44) |
| Widgets | Read Reviews (9) |
| Personalization | Read Reviews (8) |
| Recording | Read Reviews (5) |
| Capture screen | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (44) |
| Widgets | Read Reviews (9) |
| Personalization | Read Reviews (8) |
| Recording | Read Reviews (5) |
| Capture screen | Read Reviews (5) |
IT and Other Capabilities
for MadCap Flare
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (127) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (127) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (97) |
| 24/7 Support | Read Reviews (254) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (29) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (97) |
| 24/7 Support | Read Reviews (254) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (29) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (176) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (176) |
Software Failure Risk Guidance
?for MadCap Flare
Overall Risk Meter
Top Failure Risks for MadCap Flare
Vendor Profile Details
Company Name
MadCap Software
Company Website
https://www.madcapsoftware.com/HQ Location
9191 Towne Centre Dr, 150, San Diego, California 92122, US
Employees
51-100
Social
Financials
PRIVATE
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