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Compare Loyalzoo vs smile.io

Comparison Summary

For Loyalzoo vs smile.io comparison, Our AI algorithm looked at 2027 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Loyalzoo and smile.io to solve their respective business needs.

Pros and cons of Loyalzoo and smile.io

Loyalzoo is more suited to businesses that require Loyalty Management and Helpdesk Management where as smile.io is focused towards Loyalty Management and Engagement Management .

Both Loyalzoo and smile.io are Customer Loyalty Management software, peers recommend Loyalzoo for helpdesk management where as smile.io is more known for loyalty management .

logo Loyalzoo

Focus area

Loyalzoo is better than smile.io for

Software Failure Risk

  • medium

logo smile.io

Focus area

smile.io is better than Loyalzoo for

Software Failure Risk

  • medium

About

Digital loyalty card service for independent retailers to drive customers back

Loyalty programs for small businesses

Age

2013

Financials

Seed

Business Need

Total Processes
(we found evidences for)

32

38

Total Goals
(we found evidences for)

12

11

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


helpdesk management


sales document management


communication management

sending & publishing communications



engagement management

engaging and following up


contact list management


lifetime value management


social media marketing


customer feedback management


campaign management


content management


referral management


rating and review management


scheduling post to social media


managing social media account


engaging on social media


social media management

scheduling post to social media

managing social media account

engaging on social media


community building


training & onboarding


sales incentive management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve internal communications

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Build brand awareness

  • Improve brand engagement

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • Improve ROI

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • promotions

  • mobile

  • user generated content

  • blogs

  • on premises

  • coupons

  • phone calls

  • video

  • Instagram

  • See 11 more
  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • promotions

  • mobile

  • user generated content

  • blogs

  • on premises

  • coupons

  • phone calls

  • video

  • Instagram

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting