Comparison Summary
This comparison report of LiveHelpNow vs. ProProfs Chat is based on a specific set of business needs and context. The comparison uses 1916 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing LiveHelpNow and ProProfs Chat
LiveHelpNow, ProProfs Chat, Userlike, LiveHelpNow Chat Support Suite, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
LiveHelpNow covers Helpdesk Management with Chat, Engagement Management with Social Media, Knowledge Management with Chat, Contact List Management with Chat, etc.
ProProfs Chat focuses on Helpdesk Management with Chat, Engagement Management with Chat, Social Media Management with Chat, Customer Feedback Management with Chat, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
LiveHelpNow -Fully integrated customer service suite....
proprofs.com: Live Chat Software for a Delightful Customer Experience
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
43
27
Total Goals
(we found evidences for)
8
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve brand engagement
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Build brand awareness
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Improve ROI
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Increase sales & revenue
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Improve stakeholder relations
- See 5 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
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Improve efficiency
- See 5 more
Top Channels
Channels Used
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chat
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website
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offline
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user generated content
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blogs
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phone calls
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e-mail
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point of sale
- See 5 more
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chat
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website
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offline
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user generated content
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blogs
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phone calls
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e-mail
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point of sale
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
