Overview: Kommo and Solve CRM as CRM Category solutions.

Kommo excels in sales-driven capabilities like sales call and lead management, catering to industries like marketing and advertising, whereas Solve CRM focuses on enhancing customer relationships with strong contact management, often utilized in real estate and non-profit sectors. Both offer robust features such as integration and data handling, but Kommo provides extensive custom reporting. Vendor support is highly available for both, though Kommo offers a broader range of channels, including phone and email, crucial for large enterprises.

Kommo: Kommo boosts sales by automating conversations across messaging apps. Leads are converted to sales using this web-based online CRM.

Solve CRM: Solve CRM simplifies record keeping, communication, and scheduling with mobile-friendly automation and consistency. It integrates with G Suite, offering activity templates, custom fields, and secure team collaboration.

Kommo and Solve CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Kommo supports activities like sales call management, lead management, and contact list management, aligning well with needs for strong sales processes. read more →

Solve CRM facilitates contact list management and workflow management, focusing on collaboration and engagement, essential for maintaining client relations. read more →

Business Goals

Kommo assists in increasing sales and revenue and enhancing customer relationships, suitable for businesses aiming to boost sales figures. read more →

Solve CRM aims to enhance customer relationships and acquire customers, targeted towards building and maintaining a loyal customer base. read more →

Core Features

Kommo's standout features include custom reports, integration, and data import/export, meeting the needs of users requiring comprehensive data management. read more →

Solve CRM offers ease of migration, security, and integration, ideal for users who prioritize straightforward data transition and safety. read more →

Vendor Support

Kommo offers 24/7 support, phone, email, and chat, reflecting a preference for immediate assistance in complex environments. read more →

Solve CRM provides 24/7 and phone support, catering to businesses that need continuous availability for issue resolution. read more →

Segments and Industries

Kommo is predominantly used by large enterprises in industries like marketing and advertising, demonstrating its suitability for large-scale operations. read more →

Solve CRM serves large enterprises, with a focus on real estate and non-profit management industries, showcasing its versatility across varied sectors. read more →

Operational Alignment

Kommo fits into sales-oriented workflows, designed for large enterprises aiming for streamlined sales operations. read more →

Solve CRM integrates well with businesses focused on client relations and communication workflows, suited for smaller teams within enterprise settings. read more →