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Compare Khoros Communities vs Amity Social Cloud

Comparison Summary

For Khoros Communities vs Amity Social Cloud comparison, Our AI algorithm looked at 1550 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Khoros Communities and Amity Social Cloud to solve their respective business needs.

Pros and cons of Khoros Communities and Amity Social Cloud

Khoros Communities is more suited to businesses that require Engagement Management and Social Media Management with Social Media where as Amity Social Cloud is focused towards Engagement Management with Social Media and Content Management .

logo Khoros Communities

Focus area

Khoros Communities is better than Amity Social Cloud for

Software Failure Risk

  • low

logo Amity Social Cloud

Focus area

Software Failure Risk

  • low

About

Online brand communities to create digital spaces for customers

Supercharges your platform with social features from Feeds and Chat to Stories and Live Streaming.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

35

Total Goals
(we found evidences for)

11

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics

engaging on social media


helpdesk management


content publishing


knowledge management


communication management

sending & publishing communications


community building


customer feedback management

measuring customer satisfaction



lifetime value management


campaign management


competitive intelligence


contact list management


sales document management

proposal & quote management

contract management


workflow management


training & onboarding


products & pricelist management


advocacy management


loyalty management

customise loyalty program



conversion management


social media marketing


personalized marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • social media

  • video

  • chat

  • promotions

  • mass media

  • television

  • See 3 more
  • social media

  • video

  • chat

  • promotions

  • mass media

  • television

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting