Keap CRM and TargetBay, An In-Depth Comparison 2026

Comparison Summary

Keap CRM: Keap-CRM visualizes traffic, data, and conversions with a robust analytics dashboard. It automates lead capture, segmentation, and messaging to boost conversion rates and sales.

TargetBay: TargetBay offers ecommerce email marketing software and marketing automation tools. Highly targeted email campaigns, user-generated content collection, and visitor retargeting are facilitated by its features.

This comparison report of Keap CRM vs. TargetBay is based on a specific set of business needs and context. The comparison uses 10886 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Keap CRM and TargetBay

Keap CRM, EngageBay Marketing, 1crm, etc., belong to a category of solutions that help CRM All-in-One, whereas TargetBay, Okendo, Grade.Us Review Management, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Keap CRM covers Engagement Management with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, etc.

TargetBay focuses on Engagement Management with E-Mail, Rating And Review Management with Social Media, Advertisement with Social Media, Communication Management with E-Mail, etc.

"I increased repeat sales by 80% while reducing time spent working by 60%. " - Jermaine Griggs

"BayEngage has helped to skyrocket email marketing revenue to about $60k in just 3 months. BayEngage from TargetBay is extremely user-friendly and a great time saver for Ecommerce email marketing campaigns. We used both Infusionsoft and Mailchimp, bu...t we found it challenging to send emails without bouncing back and have them landed in the ‘Inbox folder’, email open rates challenge was finally solved and that too instantly when we switched to BayEngage from TargetBay. " - Stacy R

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Keap CRM and TargetBay: Best activities based on customer satisfaction


Keap CRM in Action: Unique Activities

What solutions does Keap CRM provide for Engagement Management?
The engagement management capabilities include lead generation, campaign creation, automated email follow-up, and landing page creation. This software provides features for robust sales follow-up, lead tracking, and personalized content delivery, enabling businesses to focus on high-potential prospects. The system also includes e-commerce functionality and reporting tools. A limitation of the software is the occasional occurrence of glitches that can hinder information recording.
"...You can manage all your contacts in one platform moreover you can send emails, create follow up and lot more...." Peer review by Administrator
How efficiently Does Keap CRM manage your Communication Management?
Keap CRM facilitates automated email communication, allowing users to send scheduled updates and follow-up messages to clients and prospects. The system enables users to segment audiences, create email templates, and track interactions. However, the system has limitations, as it may require users to republish content for certain functions.
"...And if sending emails through Campaign Builder, which is really the whole point, the reporting may or may not show up for those emails...." Peer review by Teresa A., Marketing and Advertising
What benefits does Keap CRM offer for Campaign Management?
Keap CRM Campaign Management offers automation for marketing campaigns across various channels including email, text message, and direct mail. It provides comprehensive tools for building, tracking, and analyzing campaigns, including segmentation and reporting features. The software's mobile functionality for campaign management is limited.
"...Through the flexibility Infusionsoft offers in terms of email marketing campaigns, we've been able to make sales off emails...." Peer review by Brandon Ogle, Construction
Why is Keap CRM the best choice for Contact List Management?
Keap CRM enables contact segmentation and tracking of customer interactions. Users can launch email campaigns and set triggers for personalized communications based on email opens, clicks, and other actions. Keap CRM facilitates contact list management through integrated software, but lacks the ability to maintain previous navigation points when changing views.
"...Infusionsoft combines everything your business needs contact management, CRM, marketing automation and e-commerce into a single online system...." Peer review by Laura T.
How does Keap CRM facilitate Helpdesk Management?
The system offers robust customer support capabilities, including call center functionality, email marketing segmentation, and customer history management. This enables efficient customer interaction and improved relationship building. However, the system's reporting features may not fully meet all user needs.
"...Support very helpful and responsive...." Peer review by Jonathan C.

TargetBay in Action: Unique Activities

How can TargetBay optimize your Rating And Review Management Workflow?
TargetBay facilitates review collection and management through email, website, and social media channels. The platform enables businesses to moderate reviews, respond to customer feedback, and leverage customer reviews for SEO and customer trust. TargetBay also offers an automated review generation system that encourages customers to leave reviews through site pop-ups and emails.
"...TargetBay includes an automated review generation system which encourages customers to review their purchases using site pop ups and emails...." Peer review
Why is TargetBay the best choice for Ad Retargeting?
Targetbay provides retargeting ads for various platforms, including Magento, Shopify, BigCommerce and WooCommerce. These ads can include dynamic coupons, reviews, and product recommendations, and Targetbay's team manages the campaigns. The company also offers reports on retargeting ad campaign performance.
"...Reviews, Email Marketing, Product Recommendations, Retargeting Ads, and more! ..." Email Marketing, Reviews & Ratings, Retargeting Ads

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


campaign monitoring

campaign analytics


contact list management

creating contact list



generation of new leads


training & onboarding


workflow management




sales document management

contract management

proposal & quote management








social media management

social media analytics

engaging on social media

scheduling post to social media


referral management


customer feedback management

measuring customer satisfaction

measuring net promoter score


relationship management




lead qualification

lead qualification: behavioural



conversion management


identify target customers

customise loyalty program


pipeline management


rating and review management


opportunity management



lifetime value management


products & pricelist management


social media marketing






billing and invoice management


competitive intelligence


database marketing


follower management


account management



membership management


trade show marketing



segmentation and targeting


personalized marketing



customer case management


payment management



subscription management




courses & assessment

track learning progress


relationship marketing




promotion management




performance management


category management


outbound marketing



sales call management

meeting management


discount management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Scale best practices

  • Improve consistency

  • Launch new products

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve brand engagement

  • Improve visibility

  • Shorten ramp up time

  • Improve efficiency

  • Build brand awareness

  • See 14 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • See 8 more

Business Setting

Keap CRM TargetBay
Peer score 4.1 4.5
Peer insights 9791 1095
Top industries
Marketing And Advertising 19.0%
Education 11.0%
Management Consulting 10.0%
Consumer Goods 38.0%
Retail 29.0%
Mechanical Or Industrial Engineering 21.0%
SMB and Mid-Market 95.0% 100.0%
Enterprise 5.0% 0.0%
Pricing Keap CRM

News

Latest Keap CRM news

Keap Revenue 2024: $99M ARR, $129.5M Raised - GetLatka

Thryv has acquired Keap, a business automation and CRM software company focused on small businesses. Before the acquisition, Keap reported an annual revenue of $99 million in March 2024. The company has raised a total of $129.5 million across six funding rounds since 2010.

09/09/2026 - source