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Intouch CRM vs Bigcontacts CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. Bigcontacts CRM is based on a specific set of business needs and context. The comparison uses 1856 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Bigcontacts CRM

Intouch CRM, Bigcontacts CRM, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Bigcontacts CRM focuses on Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Bigcontacts CRM for

Software Failure Risk

  • medium

logo Bigcontacts CRM

Focus area

Bigcontacts CRM is better than Intouch CRM for

Software Failure Risk

  • low

About

CRM system with full Sales and Marketing Features

BIGContacts | CRM and email marketing app for small businesses

Age

2005

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

49

Total Goals
(we found evidences for)

4

3

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


meeting management



sales call management

meeting management


social media analytics


monitoring social media


social media management

social media analytics

monitoring social media




products & pricelist management


training & onboarding


sales document management


opportunity management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • social media

  • website

  • promotions

  • offline

  • point of sale

  • games

  • See 6 more
  • e-mail

  • phone calls

  • mobile

  • social media

  • website

  • promotions

  • offline

  • point of sale

  • games

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting