Intouch CRM Overview

This is a summary of the comprehensive capabilities and benefits of Intouch CRM based on over 520 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Intouch CRM, Karma CRM, Revamp CRM, Salesseek, IXACT Contact, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Intouch CRM is right for your needs? Our Cuspera AI engine can evaluate how Intouch CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Intouch CRM supports business activities such as:

  • Helpdesk Management
  • Contact List Management
  • Lead Qualification
  • Billing And Invoice Management
  • Market Survey

Intouch CRM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, and Improve Digital And Social Presence. It can help manage these activities if you use Chat E-Mail Text SMS etc. for these needs. As a solution, Intouch CRM's capabilities include Feedback Surveys, Recording, Capture Form, etc.

Intouch CRM was founded in 2005. Sports Vertical is its biggest customer base.

Reviews

"Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any oth...er small business looking to grow! " - Adrian Cunnington

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Intouch CRM solved their CRM needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Intouch CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Contact List Management , Lead Qualification , as the business use cases that they have been most satisfied while using Intouch CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Chat

4.96/5

Read Reviews (47)

"...InTouchCRM offer this at very reasonable rates, the help and support has been brilliant...."
Contact List Management with E-Mail, Text SMS, Social Media and Website

4.97/5

Read Reviews (46)

"...In particular I find the seamless flow between contact management and email marketing and back is an incredibly powerful process...."
Lead Qualification

4.67/5

Read Reviews (28)

"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...." The Only CRM System Businesses Need for Real Growth
lead qualification: behavioural

4.21/5

Read Reviews (5)

"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...."
lead qualification: technographic

4.21/5

Read Reviews (5)

"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...."
lead qualification: firmographic

4.21/5

Read Reviews (5)

"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...."
lead qualification: demographic

4.21/5

Read Reviews (5)

"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...."
PEER EXPERIENCES
Helpdesk Management with Chat

4.96/5

Read Reviews (47)

"...InTouchCRM offer this at very reasonable rates, the help and support has been brilliant...." Testimonial by Bill Burden, Business Growth Expert
Contact List Management with E-Mail, Text SMS, Social Media and Website

4.97/5

Read Reviews (46)

"...In particular I find the seamless flow between contact management and email marketing and back is an incredibly powerful process...." Peer review by Mark Stonham, Management Consulting
Lead Qualification

4.67/5

Read Reviews (28)

"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...." The Only CRM System Businesses Need for Real Growth
lead qualification: behavioural

4.67/5

Read Reviews (5)

lead qualification: technographic

4.67/5

Read Reviews (5)

lead qualification: firmographic

4.67/5

Read Reviews (5)

lead qualification: demographic

4.67/5

Read Reviews (5)

35+ more Business Use Cases

Our AI advisor, Wyz, harnessed 520 insights from peers and experts to help you assess how these Intouch CRM use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Adrian Cunnington

Director

Floor Blimey

Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any other small business looking to grow! Testimonial By Adrian Cunnington

Sian Thomas

Founder

Integrow Sales Solutions

I would not hesitate in recommending Matthew to assist with any business automation strategy. He is extremely knowledgeable about his subject and how their CRM solutions can enhance an organisation’s business development activity. Testimonial By Sian Thomas

Matt Garman

CEO

Sales Plus Profits

Matthew is extremely knowledgeable in sales and marketing technology. He demonstrated that to us loud and clear when he provided Sales Plus Profit with set up, training and consultancy on our InTouch system. He’s very approachable, nothing too much bother and above all of this he’s a thoroughly goo...d guy.

Testimonial By Matt Garman
CUSTOMERS TESTIMONIALS

Adrian Cunnington

Director

Floor Blimey

Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any other small business looking to grow! Testimonial By Adrian Cunnington

Sian Thomas

Founder

Integrow Sales Solutions

I would not hesitate in recommending Matthew to assist with any business automation strategy. He is extremely knowledgeable about his subject and how their CRM solutions can enhance an organisation’s business development activity. Testimonial By Sian Thomas

Matt Garman

CEO

Sales Plus Profits

Matthew is extremely knowledgeable in sales and marketing technology. He demonstrated that to us loud and clear when he provided Sales Plus Profit with set up, training and consultancy on our InTouch system. He’s very approachable, nothing too much bother and above all of this he’s a thoroughly goo...d guy.

Testimonial By Matt Garman

Case Studies

COMPANY CASE STUDIES
Case Study AdviserWill

Learn how Inbound helps AdviserWill be an all-around good proposition.

Read More
Case Study JL Corporate

With the help of InTouchCRM, JL Corporate have been able to keep track of and successfully close larger opportunities

Read More
Case Study NFON

InTouch uses NFON to help with a review of Sales and Marketing plans

Read More

Frequently Asked Questions(FAQ)

for Intouch CRM

What is Intouch CRM?

Intouch CRM is a sales and marketing system that brings business tools to give one-stop shops to manage and grow business, eliminating the need to use multiple systems at a high cost. The platform has integrated web-based CRM, email marketing, database and task management designed for small businesses. This helps to close more deals and grow business.

What is Intouch CRM used for?

Intouch CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Contact List Management and Lead Qualification .

What are the top features of Intouch CRM?

Feedback surveys, Recording and Capture form are some of the top features of Intouch CRM.

Who uses Intouch CRM?

Intouch CRM is used by Sports, Marketing And Advertising and Consumer Services among other industries.

What are Intouch CRM alternatives?

Karma CRM, Revamp CRM, Salesseek and IXACT Contact are popular alternatives for Intouch CRM.

Where is Intouch CRM located?

Intouch CRM is headquartered at Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR..

Popular Business Setting

for Intouch CRM

Top Industries

  • Sports
  • Marketing and Advertising
  • Consumer Services

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Peers used Intouch CRM to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Intouch CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.94/5

Read Reviews (45)
Recording

4.76/5

Read Reviews (39)
Capture form

4.90/5

Read Reviews (20)
Auto responder

4.90/5

Read Reviews (20)
Capture website

4.90/5

Read Reviews (20)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.94/5

Read Reviews (45)
Recording

4.76/5

Read Reviews (39)
Capture form

4.90/5

Read Reviews (20)
Auto responder

4.90/5

Read Reviews (20)
Capture website

4.90/5

Read Reviews (20)

IT and Other Capabilities

for Intouch CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.84/5

Read Reviews (62)
Data Import

4.78/5

Read Reviews (69)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.84/5

Read Reviews (62)
Data Import

4.78/5

Read Reviews (69)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.61/5

Read Reviews (7)
Phone Support

4.60/5

Read Reviews (13)
Email Support

4.58/5

Read Reviews (9)
24/7 Support

4.57/5

Read Reviews (44)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.61/5

Read Reviews (7)
Phone Support

4.60/5

Read Reviews (13)
Email Support

4.58/5

Read Reviews (9)
24/7 Support

4.57/5

Read Reviews (44)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.76/5

Read Reviews (14)
Custom Reports

4.47/5

Read Reviews (26)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.76/5

Read Reviews (14)
Custom Reports

4.47/5

Read Reviews (26)

Software Failure Risk Guidance

?

for Intouch CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Intouch CRM

Vendor Profile Details

Company Name

Intouch

Company Website

https://www.intouchcrm.com/

Year Founded

2005

HQ Location

Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR.

Employees

1-10

Social

Financials

PRIVATE