Intouch CRM Overview
This is a summary of the comprehensive capabilities and benefits of Intouch CRM based on over 520 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Intouch CRM, Karma CRM, Revamp CRM, Salesseek, IXACT Contact, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Intouch CRM is right for your needs? Our Cuspera AI engine can evaluate how Intouch CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Intouch CRM supports business activities such as:
- Helpdesk Management
- Contact List Management
- Lead Qualification
- Billing And Invoice Management
- Market Survey
Intouch CRM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, and Improve Digital And Social Presence. It can help manage these activities if you use Chat E-Mail Text SMS etc. for these needs. As a solution, Intouch CRM's capabilities include Feedback Surveys, Recording, Capture Form, etc.
Intouch CRM was founded in 2005. Sports Vertical is its biggest customer base.
Reviews
"I attended a course on marketing automation, run by InTouchCRM. Matthew was the trainer. I came away with a really well thought out automation which I’d say is 100 times better than any automation I’ve done to date. " - Matthew Broadbent
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Intouch CRM solved their CRM needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Intouch CRM.
Use Cases
Peers recommend Helpdesk Management , Contact List Management , Lead Qualification , as the business use cases that they have been most satisfied while using Intouch CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Chat |
4.96/5 ★ |
"...Come and try us out, we are passionate about support and helping businesses grow, we are here waiting to help you...." Peer review |
| Contact List Management with E-Mail, Text SMS, Social Media and Website |
4.97/5 ★ |
"...InTouch combines all of the traditional crm functionality of contact management, sales deal management, calendar sharing and more, with the power of integrated marketing tools like email marketing, text marketing, mail merge for printed material, social feeds and online surveys for customer insights...." Peer review |
| Lead Qualification |
4.67/5 ★ |
"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...." The Only CRM System Businesses Need for Real Growth |
| lead qualification: behavioural |
4.21/5 ★ |
"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...." The Only CRM System Businesses Need for Real Growth |
| lead qualification: technographic |
4.21/5 ★ |
"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...." The Only CRM System Businesses Need for Real Growth |
| lead qualification: firmographic |
4.21/5 ★ |
"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...." Testimonial by Marco Boi Managing, Director, PlayInnovation |
| lead qualification: demographic |
4.21/5 ★ |
"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...." The Only CRM System Businesses Need for Real Growth |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Chat |
4.96/5 ★ |
"...Come and try us out, we are passionate about support and helping businesses grow, we are here waiting to help you...." Peer review |
|
| Contact List Management with E-Mail, Text SMS, Social Media and Website |
4.97/5 ★ |
"...InTouch combines all of the traditional crm functionality of contact management, sales deal management, calendar sharing and more, with the power of integrated marketing tools like email marketing, text marketing, mail merge for printed material, social feeds and online surveys for customer insights...." Peer review |
|
| Lead Qualification |
4.67/5 ★ |
"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...." The Only CRM System Businesses Need for Real Growth |
|
| lead qualification: behavioural |
4.67/5 ★ |
| lead qualification: technographic |
4.67/5 ★ |
| lead qualification: firmographic |
4.67/5 ★ |
| lead qualification: demographic |
4.67/5 ★ |
35+ more Business Use Cases
Our AI advisor, Wyz, harnessed 520 insights from peers and experts to help you assess how these Intouch CRM use cases fit your CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
I attended a course on marketing automation, run by InTouchCRM. Matthew was the trainer. I came away with a really well thought out automation which I’d say is 100 times better than any automation I’ve done to date. Testimonial By Matthew Broadbent |
|
InTouch has revolutionised the way I market to my clients with great success. Testimonial By Michael Wiehahn |
|
Matthew provided advice to me when I was setting up my new business. His advice and reasoning has already proved to be spot on. In particular we have seen excellent returns from the marketing material he advised on. I am just getting started with InTouch and look forward to progressing with that. Testimonial By Colin Flounders |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Matthew Broadbent Managing Director QR3 |
I attended a course on marketing automation, run by InTouchCRM. Matthew was the trainer. I came away with a really well thought out automation which I’d say is 100 times better than any automation I’ve done to date. Testimonial By Matthew Broadbent |
|
Michael Wiehahn Director Invasive Vegetation Management & Treatment Ltd |
InTouch has revolutionised the way I market to my clients with great success. Testimonial By Michael Wiehahn |
|
Colin Flounders Director Max Wheelchairs Ltd |
Matthew provided advice to me when I was setting up my new business. His advice and reasoning has already proved to be spot on. In particular we have seen excellent returns from the marketing material he advised on. I am just getting started with InTouch and look forward to progressing with that. Testimonial By Colin Flounders |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study JL CorporateRead More |
|
Case Study AdviserWillRead More |
|
Case Study NFONRead More |
Video
Small Business Sales CRM and Email Marketing Automation
Frequently Asked Questions(FAQ)
for Intouch CRM
What is Intouch CRM?
What is Intouch CRM used for?
What are the top features of Intouch CRM?
Who uses Intouch CRM?
What are Intouch CRM alternatives?
Where is Intouch CRM located?
Popular Business Setting
for Intouch CRM
Top Industries
- Sports
- Marketing and Advertising
- Consumer Services
Popular in
- Small Business
- Enterprise
- Mid Market
Peers used Intouch CRM to Acquire customers and Enhance customer relationships
Intouch CRM Alternatives
Peer and Expert Opinion on Features
for Intouch CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (45) |
| Recording | Read Reviews (39) |
| Capture form | Read Reviews (20) |
| Auto responder | Read Reviews (20) |
| Capture website | Read Reviews (20) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (45) |
| Recording | Read Reviews (39) |
| Capture form | Read Reviews (20) |
| Auto responder | Read Reviews (20) |
| Capture website | Read Reviews (20) |
IT and Other Capabilities
for Intouch CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (62) |
| Data Import | Read Reviews (69) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (62) |
| Data Import | Read Reviews (69) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (13) |
| Email Support | Read Reviews (9) |
| 24/7 Support | Read Reviews (44) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (13) |
| Email Support | Read Reviews (9) |
| 24/7 Support | Read Reviews (44) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (26) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (26) |
Software Failure Risk Guidance
?for Intouch CRM
Overall Risk Meter
Top Failure Risks for Intouch CRM
Vendor Profile Details
HQ Location
Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR.
Employees
1-10
Social
Financials
PRIVATE
Get a personalised risk report for Intouch CRM
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Intouch CRM may get in touch with you regarding your request.
Request Custom Quote
Intouch will get in touch with you regarding your request.