Intouch CRM Overview
InTouch CRM tackles the challenge of managing customer relationships by offering a user-friendly platform that centralizes contact management, email marketing, and sales automation. Businesses often struggle with disjointed systems and scattered customer data, leading to inefficiencies. InTouch CRM provides a solution with its integrated tools that streamline communication and foster better customer engagement. This platform is particularly beneficial for small to medium-sized enterprises looking to enhance their marketing efforts without the complexity of larger systems. By consolidating key functions, InTouch CRM helps businesses maintain organized records, automate routine tasks, and improve customer interactions, ultimately driving sales growth and customer satisfaction.
Use Cases
Customers recommend Helpdesk Management, Contact List Management, Lead Qualification, as the business use cases that they have been most satisfied with while using Intouch CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Intouch CRM.
Intouch CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Intouch CRM works with different mediums / channels such as Chat. E-Mail. Text SMS etc.
Intouch CRM's features include Feedback Surveys, Recording, Capture Form, etc. and Intouch CRM support capabilities include Chat Support, Phone Support, Email Support, etc. also Intouch CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"As a new company, it is vital that we manage our potential business and prospective customers in an orderly and effective way. InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to ...bring these deals through to completion. We recommend it to any business keen to grow and communicate professionally with their customers." - Marco Boi Managing
Peer review evidence (same sources as the product rating summary)
"...Customer service for me has been excellent; chat support has been helpful and accurate and the attention to detail from staff has exceeded my expectations...." Peer review by Bill M., Education
"...So I think any business that is internet based and has got a website needs to be thinking about how they can keep in contact with clients. ..." Case Study AdviserWill
"...InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion...." Testimonial by Marco Boi Managing, Director, PlayInnovation
Intouch CRM, Floify, monday sales CRM, NetHunt CRM, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
InTouchCRM is an award-winning platform that integrates CRM, email marketing, and task management for small businesses. It enables secure cloud storage, automated campaigns, and personalized communication to enhance sales and organization.
Popular Business Setting
for Intouch CRM
Top Industries
- Sports
- Marketing and Advertising
- Consumer Services
Popular in
- Small Business
- Enterprise
- Mid Market
Intouch CRM is popular in Sports, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Enterprise, and Mid Market.
Intouch CRM Customer wins, Customer success stories, Case studies
What benefits does Intouch CRM offer for Helpdesk Management?
What Are the key features of Intouch CRM for Contact List Management?
11 buyers and buying teams have used Cuspera to assess how well Intouch CRM solved their CRM needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
As a new company, it is vital that we manage our potential business and prospective customers in an orderly and effective way. InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion. We recomm...end it to any business keen to grow and communicate professionally with their customers. |
|
Matt was very friendly and knowledgeable. He talked us through each section of InTouch with demonstrations, giving us different ideas and ensuring we all understood as he was going along. We would highly recommend a training day with Matt to help to explore the various functions of InTouch. Testimonial By Terry Mohammed |
|
Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any other small business looking to grow! Testimonial By Adrian Cunnington |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Marco Boi Managing Director PlayInnovation |
As a new company, it is vital that we manage our potential business and prospective customers in an orderly and effective way. InTouch allows us to keep a record of all prospective leads and deals we have and then use the lead management process to bring these deals through to completion. We recomm...end it to any business keen to grow and communicate professionally with their customers. |
|
Terry Mohammed Director BMM-I |
Matt was very friendly and knowledgeable. He talked us through each section of InTouch with demonstrations, giving us different ideas and ensuring we all understood as he was going along. We would highly recommend a training day with Matt to help to explore the various functions of InTouch. Testimonial By Terry Mohammed |
|
Adrian Cunnington Director Floor Blimey |
Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any other small business looking to grow! Testimonial By Adrian Cunnington |
Small Business Sales CRM and Email Marketing Automation
Frequently Asked Questions (FAQ)
What buyers ask before choosing Intouch CRM
What is Intouch CRM?
Intouch CRM is a sales and marketing system that brings business tools to give one-stop shops to manage and grow business, eliminating the need to use multiple systems at a high cost. The platform has integrated web-based CRM, email marketing, database and task management designed for small businesses. This helps to close more deals and grow business.
InTouchCRM enables to store contacts safely in the cloud, in other words, the team can access them from any place, at any time for optimum collaboration. Users can nurture prospects and communicate with customers on a regular basis with InTouchCRM's email marketing software. Lead nurturing process is facilitated by InTouchCRM's integrated webforms. InTouchCRM’s text message marketing enables to send personalised texts to prospects and customers, using any data from the available contact list. It creates automated marketing campaigns, custom surveys.
InTouchCRM’s integrated calendar allows the system to set important, automatic tasks & reminders. InTouch is the ideal platform for any small business to become more organised, save time and increase sales.
What is Intouch CRM used for?
What are the top features of Intouch CRM?
Who uses Intouch CRM?
What are Intouch CRM alternatives?
Where is Intouch CRM located?
Peers used Intouch CRM for helpdesk management and contact list management
Intouch CRM Competitors
Intouch CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (26) |
Software Failure Risk Guidance
?for Intouch CRM
Overall Risk Meter
Top Failure Risks for Intouch CRM
Really Simple Systems. Profile
HQ Location
Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR.
Employees
1-10
Social
Financials
PRIVATE
