Intouch CRM Overview
InTouchCRM is an award-winning platform that integrates CRM, email marketing, and task management for small businesses. It enables secure cloud storage, automated campaigns, and personalized communication to enhance sales and organization.
Use Cases
Customers recommend Helpdesk Management, Contact List Management, Lead Qualification, as the business use cases that they have been most satisfied with while using Intouch CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Intouch CRM.
Intouch CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Intouch CRM works with different mediums / channels such as Chat, E-Mail, Text SMS, etc.
Intouch CRM's features include Feedback Surveys, Recording, Capture Form, etc.
Reviews
"Matthew provided advice to me when I was setting up my new business. His advice and reasoning has already proved to be spot on. In particular we have seen excellent returns from the marketing material he advised on. I am just getting started with In...Touch and look forward to progressing with that." - Colin Flounders
Intouch CRM, Karma CRM, Revamp CRM, Salesseek, IXACT Contact, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Intouch CRM
Top Industries
- Sports
- Marketing and Advertising
- Consumer Services
Popular in
- Small Business
- Enterprise
- Mid Market
Intouch CRM is popular in Sports, Marketing And Advertising, and Consumer Services and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Intouch CRM Use Cases
What benefits does Intouch CRM offer for Helpdesk Management?
"...Customer service for me has been excellent; chat support has been helpful and accurate and the attention to detail from staff has exceeded my expectations...." Peer review by Bill M., Education
What benefits does Intouch CRM offer for Contact List Management?
"...So I think any business that is internet based and has got a website needs to be thinking about how they can keep in contact with clients. ..." Case Study AdviserWill
35+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Intouch CRM solved their CRM needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Matthew provided advice to me when I was setting up my new business. His advice and reasoning has already proved to be spot on. In particular we have seen excellent returns from the marketing material he advised on. I am just getting started with InTouch and look forward to progressing with that. Testimonial By Colin Flounders |
|
Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any other small business looking to grow! Testimonial By Adrian Cunnington |
|
We have been using InTouch for a number of years now to store contact information and send emails across all of our companies. The system is easy to use, has great reporting and the support from the team is excellent. We would certainly recommend InTouch to any organisation looking to communicate a...nd grow. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Colin Flounders Director Max Wheelchairs Ltd |
Matthew provided advice to me when I was setting up my new business. His advice and reasoning has already proved to be spot on. In particular we have seen excellent returns from the marketing material he advised on. I am just getting started with InTouch and look forward to progressing with that. Testimonial By Colin Flounders |
|
Adrian Cunnington Director Floor Blimey |
Sending email campaigns within InTouch is so simple with the new email editor. The emails are helping me drive new business and keeping a record of which customers I do business with also helps immensely. I would happily recommend InTouch to any other small business looking to grow! Testimonial By Adrian Cunnington |
|
Richard Rosser Managing Director B4 |
We have been using InTouch for a number of years now to store contact information and send emails across all of our companies. The system is easy to use, has great reporting and the support from the team is excellent. We would certainly recommend InTouch to any organisation looking to communicate a...nd grow. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study JL CorporateRead More |
|
Case Study South Glos Parents CarersRead More |
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Case Study NFONRead More |
Video
Small Business Sales CRM and Email Marketing Automation
Frequently Asked Questions(FAQ)
for Intouch CRM
What is Intouch CRM?
Intouch CRM is a sales and marketing system that brings business tools to give one-stop shops to manage and grow business, eliminating the need to use multiple systems at a high cost. The platform has integrated web-based CRM, email marketing, database and task management designed for small businesses. This helps to close more deals and grow business.
InTouchCRM enables to store contacts safely in the cloud, in other words, the team can access them from any place, at any time for optimum collaboration. Users can nurture prospects and communicate with customers on a regular basis with InTouchCRM's email marketing software. Lead nurturing process is facilitated by InTouchCRM's integrated webforms. InTouchCRM’s text message marketing enables to send personalised texts to prospects and customers, using any data from the available contact list. It creates automated marketing campaigns, custom surveys.
InTouchCRM’s integrated calendar allows the system to set important, automatic tasks & reminders. InTouch is the ideal platform for any small business to become more organised, save time and increase sales.
What is Intouch CRM used for?
What are the top features of Intouch CRM?
Who uses Intouch CRM?
What are Intouch CRM alternatives?
Where is Intouch CRM located?
Peers used Intouch CRM for helpdesk management and contact list management
Intouch CRM Competitors
Intouch CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (26) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (26) |
Software Failure Risk Guidance
?for Intouch CRM
Overall Risk Meter
Top Failure Risks for Intouch CRM
Intouch Profile
HQ Location
Laurel House, Station Road, Weston-super-Mare, North Somerset, BS22 6AR.
Employees
1-10
Social
Financials
PRIVATE
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