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Infor CRM vs SalesNOW: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Infor CRM vs. SalesNOW is based on a specific set of business needs and context. The comparison uses 2445 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Infor CRM and SalesNOW

Infor CRM, SalesNOW, Oracle CRM On Demand, Capsule CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Infor CRM covers Contact List Management, Campaign Management with E-Mail, Engagement Management with Games, Social Media Management, etc.

SalesNOW focuses on Sales Document Management, Campaign Management, Contact List Management with Phone Calls, Engagement Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Infor CRM

Focus area

Software Failure Risk

  • medium

logo SalesNOW

Focus area

SalesNOW is better than Infor CRM for

Software Failure Risk

  • low

About

Infor CRM | Provides a view of every customer touch point across an organization’s sales

The Mobile & Online CRM to Know the Customers Inside and Out

Age

2002

Financials

M&A

NA

Business Need

Total Processes
(we found evidences for)

53

61

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


contact list management


engagement management

engaging and following up


campaign management

campaign monitoring


helpdesk management


social media management

social media analytics




sales document management

proposal & quote management

contract management


workflow management


relationship management




communication management

sending & publishing communications


conversion management


products & pricelist management



competitive intelligence


calendar management



training & onboarding



opportunity management


lead qualification


pipeline management


generation of new leads


content management



meeting management



sales call management

meeting management


sales review & feedback



trade show marketing


customer case management



identify target customers


loyalty management

identify target customers


outbound marketing


follower management



billing and invoice management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 7 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more
  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting