Overview: Infor CRM and SalesNOW as CRM Category solutions.
Infor CRM and SalesNOW cater to unique needs in CRM solutions. Infor CRM emphasizes enhancing customer relations and robust integrations, making it appealing to large enterprises, especially in manufacturing and IT. SalesNOW offers strong document management features and supports mobile operations, favored by large enterprises in construction and manufacturing. Both products have strong vendor support, with Infor CRM excelling in social media integration, while SalesNOW focuses on streamlining sales processes.
Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.
SalesNOW: SalesNOW is a mobile CRM solution providing real-time access to customer information and sales performance insights. Its features include contact management, sales forecasting, and email marketing.
Infor CRM and SalesNOW: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Infor CRM facilitates contact list management, engagement, and campaign execution, focusing on nurturing relationships and handling customer interactions efficiently. read more →
SalesNOW enables comprehensive sales document and proposal management, streamlining sales processes and ensuring efficient client communications. read more →
Business Goals
Infor CRM is designed to enhance customer relationships and boost sales and revenue, aligning with enterprises striving to increase market share through improved communication. read more →
SalesNOW helps businesses enhance customer connections and increase sales, focusing on acquiring customers and improving market reach. read more →
Core Features
Infor CRM offers custom reports, data integration, and ease of migration, providing essential tools for large enterprises to handle complex data securely. read more →
SalesNOW brings to the table features like comprehensive data import/export and integration capabilities, suitable for businesses looking for extensive sales and client data management. read more →
Vendor Support
Infor CRM provides round-the-clock support across multiple channels, ensuring assistance whenever needed. read more →
SalesNOW also offers 24/7 support via phone and email, catering to users needing constant assistance. read more →
Segments and Industries
Infor CRM predominantly serves large enterprises, especially in sectors like manufacturing and IT services. read more →
SalesNOW is favored by large enterprises in construction and automotive industries, reflecting its effectiveness in these fields. read more →
Operational Alignment
Infor CRM fits well into operational workflows of large enterprises requiring complex CRM solutions with strong social media management. read more →
SalesNOW is tailored for large enterprises focusing on sales efficiency and mobile channel facilitation, suitable for businesses in growing industries. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Infor CRM in Action: Unique Use Cases
What makes Infor CRM ideal for Contact List Management?
What benefits does Infor CRM offer for Campaign Management?
How does Infor CRM facilitate Engagement Management?
What makes Infor CRM ideal for Helpdesk Management?
SalesNOW in Action: Unique Use Cases
What makes SalesNOW ideal for Sales Document Management?
What solutions does SalesNOW provide for Lead Tracking?
Alternatives
News
Latest Infor CRM News
New Infor Velocity Suite Accelerates Process Innovation with Generative AI - Longview News-Journal
Infor has launched the Infor Velocity Suite, which aims to accelerate process innovation using generative AI technology.
