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Compare Hotjar vs crazyegg

Comparison Summary

For Hotjar vs crazyegg comparison, Our AI algorithm looked at 9482 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Hotjar and crazyegg to solve their respective business needs.

Pros and cons of Hotjar and crazyegg

Hotjar is more suited to businesses that require Engagement Management with Website and Customer Feedback Management with Website where as crazyegg is focused towards Engagement Management with Website and Content Management with Website .

logo Hotjar

Focus area

Hotjar is better than crazyegg for

Software Failure Risk

  • medium

logo crazyegg

Focus area

Software Failure Risk

  • medium

About

Hotjar - Heatmaps, Visitor Recordings, Conversion Funnels, Form ...

Crazy Egg Website Optimization | Heatmaps & A/B Testing

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

86

89

Total Goals
(we found evidences for)

17

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customer feedback management

measuring net promoter score

measuring customer satisfaction



generation of new leads



searching for content

content publishing


training & onboarding


helpdesk management



communication management

tracking & monitoring communications

sending & publishing communications


campaign management


conversion management


social media management

social media analytics

scheduling post to social media




products & pricelist management




rating and review management



sales document management

contract management

proposal & quote management


lead qualification

lead qualification: behavioural


sales call management



competitive intelligence


contact list management


workflow management


knowledge management


social media marketing






loyalty management

customise loyalty program



referral management



segmentation and targeting



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Improve consistency

  • Improve stakeholder relations

  • Build brand awareness

  • Reduce bounce

  • Improve visibility

  • See 14 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Reduce bounce

  • Launch new products

  • Enter new markets internationally or locally

  • Improve navigation

  • Establish thought leadership

  • See 12 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • user generated content

  • blogs

  • offline

  • phone calls

  • point of sale

  • mobile

  • video

  • Facebook

  • Twitter

  • promotions

  • chat

  • mobile app

  • coupons

  • print media

  • magazine

  • trade shows

  • events

  • Instagram

  • games

  • Facebook page

  • LinkedIn

  • Whatsapp

  • display advertisement

  • newsletter

  • on premises

  • Slack

  • See 26 more
  • website

  • social media

  • e-mail

  • user generated content

  • blogs

  • offline

  • phone calls

  • point of sale

  • mobile

  • video

  • Facebook

  • Twitter

  • promotions

  • chat

  • mobile app

  • coupons

  • print media

  • magazine

  • trade shows

  • events

  • Instagram

  • games

  • Facebook page

  • LinkedIn

  • Whatsapp

  • display advertisement

  • newsletter

  • on premises

  • Slack

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting