Comparison Summary
Introducing Hiver and Vyopta
Hiver, Vyopta, Helprace, Gmelius, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Hiver covers Collaboration with E-Mail, Helpdesk Management, Communication Management with E-Mail, Workflow Management with E-Mail, etc.
Vyopta focuses on Collaboration, Engagement Management, Performance Management, Lead Qualification, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Hiver™ | Shared Inbox Collaboration | Team Email Management
Vyopta: Performance & Analytics for UC, Rooms, Video, Voice ...
Financials
SERIES A
SERIES B
Business Need
Total Processes
(we found evidences for)
47
29
Total Goals
(we found evidences for)
8
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve visibility
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Increase sales & revenue
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Improve digital and social presence
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Establish thought leadership
- See 5 more
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Improve ROI
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Improve efficiency
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Launch new products
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Improve internal communications
- See 4 more
Top Channels
Channels Used
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video
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phone calls
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offline
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on premises
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chat
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Skype
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events
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trade shows
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website
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user generated content
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blogs
- See 8 more
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video
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phone calls
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offline
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on premises
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chat
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Skype
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events
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trade shows
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website
-
user generated content
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blogs
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
