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Compare Guru knowledge network vs PHPKB Knowledge Management Software

Comparison Summary

For Guru knowledge network vs PHPKB Knowledge Management Software comparison, Our AI algorithm looked at 3831 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Guru knowledge network and PHPKB Knowledge Management Software to solve their respective business needs.

Pros and cons of Guru knowledge network and PHPKB Knowledge Management Software

Guru knowledge network is more suited to businesses that require Knowledge Management and Training & Onboarding where as PHPKB Knowledge Management Software is focused towards Knowledge Management with User Generated Content and Helpdesk Management .

logo Guru knowledge network

Focus area

Guru knowledge network is better than PHPKB Knowledge Management Software for

Software Failure Risk

  • low

logo PHPKB Knowledge Management Software

Focus area

Software Failure Risk

  • low

About

Guru - Knowledge management software for the future of work

Knowledge Management Software to share knowledge with the team

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

74

29

Total Goals
(we found evidences for)

16

3

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


training & onboarding


workflow management


searching for content

content publishing


helpdesk management



engagement management

engaging and following up



sales document management

contract management

proposal & quote management


customer case management


communication management

sending & publishing communications


products & pricelist management


competitive intelligence



customer feedback management

measuring customer satisfaction


business development


social media management

social media analytics




lifetime value management


lead qualification

lead qualification: technographic


conversion management


sales call management


account management



revenue cycle management




relationship management


rating and review management


sales review & feedback



promotion management



contact list management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Scale best practices

  • Enhance customer relationships

  • Shorten ramp up time

  • Establish thought leadership

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Increase average basket value

  • Improve consistency

  • Improve visibility

  • Enter new markets internationally or locally

  • See 13 more
  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

Top Channels

Channels Used

  • blogs

  • user generated content

  • website

  • e-mail

  • phone calls

  • chat

  • social media

  • mobile

  • mass media

  • offline

  • video

  • point of sale

  • on premises

  • See 10 more
  • blogs

  • user generated content

  • website

  • e-mail

  • phone calls

  • chat

  • social media

  • mobile

  • mass media

  • offline

  • video

  • point of sale

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting