PHPKB Knowledge Management Software Overview
PHPKB is a secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. PHPKB is perfect for any team, department, company or organization that is looking for a useful way to securely, easily and meaningfully share knowledge with users, customers and staff.
PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.
Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.
Cuspera Reviews
12 buyers and buying teams have used Cuspera to assess how well PHPKB Knowledge Management Software solved their Knowledge Management needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using PHPKB Knowledge Management Software.
Use Cases
Peers recommend Knowledge Management , Helpdesk Management , Document Sharing , as the business use cases that they have been most satisfied while using PHPKB Knowledge Management Software.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management with User Generated Content and Blogs |
4.63/5 ★ |
"...For example, when a developer calls Knowledge Base API to fetch a specific article, the API will return the state of that article, including its title, creation date, attachments, categories, etc...." Knowledge Base API |
| sharing knowledge |
4.34/5 ★ |
"...The main goal was to improve process of knowledge sharing and encourage people to publish the content...." Reviews of Knowledge Management Software |
| creating knowledge base |
3.50/5 ★ |
"...If the password is valid, the knowledge base creates an account for the user in the knowledgebase, populates the account with applicable LDAP information, and logs the user in to the knowledge base...." LDAP Integration & Authentication |
| Helpdesk Management |
4.25/5 ★ |
"...API of PHPKB knowledge base software provides flexible and seamless integration with any of your existing software such as help desk, ticketing, and CRM software, or even chat solutions...." Knowledge Base API |
| Document Sharing |
4.02/5 ★ |
"...Extend your knowledge base search within the text content of attached documents (in DOC, PDF, DOCX, TXT, HTML, XML, CSV, PPT, PPTX, XLS, XLSX formats). ..." PHPKB Knowledge Base Software |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management with User Generated Content and Blogs |
4.63/5 ★ |
"...For example, when a developer calls Knowledge Base API to fetch a specific article, the API will return the state of that article, including its title, creation date, attachments, categories, etc...." Knowledge Base API |
|
| sharing knowledge |
4.63/5 ★ |
| creating knowledge base |
4.63/5 ★ |
| Helpdesk Management |
4.25/5 ★ |
"...API of PHPKB knowledge base software provides flexible and seamless integration with any of your existing software such as help desk, ticketing, and CRM software, or even chat solutions...." Knowledge Base API |
|
| Document Sharing |
4.02/5 ★ |
"...Extend your knowledge base search within the text content of attached documents (in DOC, PDF, DOCX, TXT, HTML, XML, CSV, PPT, PPTX, XLS, XLSX formats). ..." PHPKB Knowledge Base Software |
|
17+ more Business Use Cases
Our AI advisor, Wyz, harnessed 663 insights from peers and experts to help you assess how these PHPKB Knowledge Management Software use cases fit your Knowledge Management needs.
Frequently Asked Questions(FAQ)
for PHPKB Knowledge Management Software
What is PHPKB Knowledge Management Software?
What is PHPKB Knowledge Management Software used for?
What are the top features of PHPKB Knowledge Management Software?
What are PHPKB Knowledge Management Software alternatives?
Where is PHPKB Knowledge Management Software located?
Peers used PHPKB Knowledge Management Software to Acquire customers and Enhance customer relationships
PHPKB Knowledge Management Software Alternatives
Peer and Expert Opinion on Features
for PHPKB Knowledge Management Software
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (14) |
| Recording | Read Reviews (13) |
| Ticketing | Read Reviews (10) |
| Personalization | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (14) |
| Recording | Read Reviews (13) |
| Ticketing | Read Reviews (10) |
| Personalization | Read Reviews (5) |
IT and Other Capabilities
for PHPKB Knowledge Management Software
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (57) |
| Data Export | Read Reviews (61) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (57) |
| Data Export | Read Reviews (61) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (88) |
| Phone Support | Read Reviews (6) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (88) |
| Phone Support | Read Reviews (6) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (6) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (35) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for PHPKB Knowledge Management Software
Overall Risk Meter
Top Failure Risks for PHPKB Knowledge Management Software
Vendor Profile Details
Company Name
Chadha Software Technologies
Company Website
https://www.phpkb.com/HQ Location
139 Cheema Nagar Extension, Mithapur Road, Jalandhar, Punjab, INDIA 144003
Employees
NA
Social
Financials
Private
Get a personalised risk report for PHPKB Knowledge Management Software
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
PHPKB Knowledge Management Software may get in touch with you regarding your request.
Request Custom Quote
Chadha Software Technologies will get in touch with you regarding your request.