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GoSurvey vs Customer Thermometer: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of GoSurvey vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2583 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GoSurvey and Customer Thermometer

GoSurvey, Customer Thermometer, Startquestion survey, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GoSurvey covers Collecting Feedback with Promotions, Social Media Management, Engaging Conversational Surveys, Market Research with Offline, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GoSurvey

Focus area

GoSurvey is better than Customer Thermometer for

Software Failure Risk

  • medium

logo Customer Thermometer

Focus area

Customer Thermometer is better than GoSurvey for

Software Failure Risk

  • low

About

Offline Survey and Data collection App providing a smooth survey taking experience

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

46

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics


engagement management

engaging and following up




trade show marketing



sales document management


rating and review management




competitive intelligence


loyalty management

customise loyalty program


lifetime value management


helpdesk management


training & onboarding


sending & publishing communications


communication management

sending & publishing communications


contact list management




customer case management


relationship management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more
  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting