Overview: Freshsales and C2CRM as CRM Category solutions.
Freshsales excels in comprehensive CRM functionalities, focusing on large enterprises, while C2CRM targets niche industries like manufacturing. Freshsales boasts robust data integration and AI-powered analytics, supporting strategic communication management across diverse media. C2CRM, though smaller in scale, emphasizes targeted marketing campaigns and efficient sales documentation. Both products cater to distinct support preferences, with Freshsales offering a broader range of channels. Freshsales is ideal for large enterprises needing extensive CRM operations, whereas C2CRM suits smaller, specialized industry businesses focusing on market expansion and relationship management.
Freshsales: Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.
C2CRM: C2CRM by Clear C2 is an enterprise and small business CRM solution. It includes sales, marketing, relationship management, and help desk, with top-ranked customer support.
Freshsales and C2CRM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Freshsales facilitates engagement management and communication management, focusing on streamlining interactions and workflow to support lead management. read more →
C2CRM emphasizes on drip marketing and social media analytics, helping businesses target their audience through tailored marketing efforts. read more →
Business Goals
Freshsales supports increasing sales and enhancing customer relationships by improving efficiency and communications. read more →
C2CRM aims at enhancing customer relations and increasing sales, along with helping businesses enter new markets. read more →
Core Features
Freshsales provides comprehensive analytics, AI-driven insights, and seamless data integration, enabling businesses to generate insightful custom reports. read more →
C2CRM offers analytics, compliance, and data export, catering to businesses needing streamlined data handling and reporting. read more →
Vendor Support
Freshsales offers extensive support with 24/7 access through phone, email, and chat, tailored to meet the needs of large enterprises. read more →
C2CRM provides basic vendor support options, including 24/7 support via phone and email, suited for smaller business needs. read more →
Segments and Industries
Freshsales is popular among large enterprises and computer software industries, reflecting its scalability and tech alignment. read more →
C2CRM is widely used in manufacturing and food industries, indicating a focus on niche markets. read more →
Operational Alignment
Freshsales integrates seamlessly into large-scale operations with complex workflows, benefiting from diverse media channels like email and phone. read more →
C2CRM aligns with smaller operations, designed for automating marketing and relationship management through mobile channels. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Freshsales in Action: Unique Use Cases
How can Freshsales enhance your Engagement Management process?
What Are the key features of Freshsales for Communication Management?
Why is Freshsales the best choice for Workflow Management?
What solutions does Freshsales provide for Lead Management?
What benefits does Freshsales offer for Contact List Management?
C2CRM in Action: Unique Use Cases
What makes C2CRM ideal for Relationship Management?
Alternatives
Integrations
Few Freshsales Integrations
News
Latest Freshsales News
Freshworks announce partnership with Unisys - The Hindu BusinessLine
Freshworks has announced a partnership with Unisys.
Latest C2CRM News
TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner
C2CRM named “2024 Customer Product of the Year Award” C2CRM Honored for Exceptional Innovation The 2024 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their […]
The post TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner appeared first on Clear C2.
