Overview: Eway CRM and OutSystems as CRM Category solutions.

When choosing between eway CRM and OutSystems, businesses should consider their operational needs carefully. Eway CRM excels in workflow management and contact list management, making it suitable for large enterprises in marketing and finance. OutSystems, with its focus on communication and engagement management, fits well in tech and consulting. Both offer extensive support but cater to different scales of operation. Eway CRM is better for established businesses seeking improved communication and sales, while OutSystems stands out for scalability and digital engagement.

Eway CRM: eWay-CRM transforms Outlook into a full-fledged CRM, enhancing company effectiveness. It is available for free download.

OutSystems: OutSystems helps developers rapidly build serious applications with a visual, model-driven environment and AI assistance. Platform services and automation enhance the entire application lifecycle efficiently.

Eway CRM and OutSystems: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Eway CRM aids in workflow management and contact list management, crucial for companies needing strong internal communications. read more →

OutSystems offers advanced communication management and sending & publishing capabilities, helpful for robust customer engagement. read more →

Business Goals

Eway CRM focuses on enhancing customer relationships and increasing sales, aligning with businesses aiming for growth in new markets. read more →

OutSystems is designed to improve ROI and scale best practices, supporting firms looking to expand digital presence. read more →

Core Features

Eway CRM provides powerful integration, custom reports, and data import features, ideal for businesses needing complex data handling. read more →

OutSystems excels with analytics, AI-powered tools, and security, catering to users seeking cutting-edge tech advancements. read more →

Vendor Support

Eway CRM offers 24/7 support with phone and training services, preferring personal contact methods for client problems. read more →

OutSystems provides extensive 24/7 support, including email and chat, suitable for larger tech-savvy organizations. read more →

Segments and Industries

Eway CRM is preferred by large enterprises in marketing and financial services industries, reflecting its structured approach. read more →

OutSystems is widely used among enterprises in IT and management consulting, showcasing its adaptability for tech domains. read more →

Operational Alignment

Eway CRM fits enterprises with complex sales and communication workflows, demanding comprehensive management systems. read more →

OutSystems integrates smoothly in digital-driven and scalable environments, fitting businesses focused on dynamic growth. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Eway CRM in Action: Unique Use Cases

What Are the key features of Eway CRM for Workflow Management?

How efficiently Does Eway CRM manage your Contact List Management?

What makes Eway CRM ideal for Helpdesk Management?


OutSystems in Action: Unique Use Cases

How can OutSystems enhance your Training & Onboarding process?

How efficiently Does OutSystems manage your Engagement Management?

News

Latest Eway CRM News

New eWay-CRM Preview Panel with Item Switching | eWay-Blog

eWay-CRM has introduced a new Preview Panel for Outlook, enhancing user experience by allowing seamless switching between linked items such as Contacts, Deals, Projects, and Tasks directly within the email interface. This update includes smart actions for managing contacts and quick action icons for emailing and calling, streamlining workflow without needing additional installations for Microsoft 365 users.

26/08/2025 - source

Latest OutSystems News

Vivek Ganesh Joins OutSystems India as Regional VP to Spearhead Strategic Growth

OutSystems appoints Vivek Ganesh as Regional VP for India to drive strategic growth and enhance customer and partner relationships. Ganesh, with extensive experience in enterprise technology, will focus on expanding OutSystems' AI-powered low-code platform across key industries in India, including banking, manufacturing, and healthcare.

02/09/2025 - source

Business Setting

Eway CRM

OutSystems