Eway CRM vs. Infor CRM: Comparing Best CRM Solutions 2026

Overview: Eway CRM and Infor CRM as CRM Category solutions.

Eway CRM and Infor CRM cater to distinct user needs. While Eway CRM emphasizes a broad integration capability, useful for large enterprises in diverse industries like marketing and finance, Infor CRM provides focused functionality on lead and engagement management, appealing to industries like manufacturing and IT. Both enhance customer relationships but suit different business sizes and sectors.

Eway CRM: eWay-CRM transforms Outlook into a full-fledged CRM, enhancing company effectiveness. It is available for free download.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

Top use cases: Eway CRM vs Infor CRM

Use cases tied to Eway CRM and Infor CRM from verified data sources. Click any use case for supporting evidences.

Eway CRM Infor CRM

Top Capabilities: Eway CRM vs Infor CRM

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Eway CRM
Shared
Infor CRM
Shared by both · Topics
Eway CRM only
Infor CRM only

Deployed Industries: Eway CRM vs Infor CRM

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Eway CRM
Shared
Infor CRM
Shared by both · Industries
Eway CRM only
Infor CRM only

Deployed Market Segments: Eway CRM vs Infor CRM

Share of peer evidence by company size for Eway CRM and Infor CRM. Each product segments add up to 100%. Click any segment for supporting evidence.

Eway CRM 100%
Infor CRM 100%
Eway CRM Infor CRM
Key Activities Supported Eway CRM facilitates workflow and contact list management, aligning well with business needs for efficient operations and organized communications. → Infor CRM supports engagement and campaign management, useful for teams focusing on comprehensive interaction and campaign strategies. →
Business Goals Facilitated Eway CRM helps businesses enhance customer relationships and expand into new markets. → Infor CRM assists businesses in improving ROI and growing market share, meeting goals for financial growth and market expansion. →
Core Features Eway CRM boasts robust integration capabilities, custom reporting, and ease of data migration, appealing to large firms needing extensive system integration. → Infor CRM focuses on analytics and custom reporting, offering tools for detailed data interpretation and informed decision-making. →
Vendor Support Preferences Eway CRM provides 24/7 support, with options like phone and email support, crucial for global enterprises requiring continuous assistance. → Infor CRM offers consistent support through email and phone, catering to operations that favour reliable and accessible customer service. →
User Segments and Industries Eway CRM predominantly serves large enterprises across industries such as marketing and financial services. → Infor CRM is utilized by a diverse range of enterprises, notably within manufacturing and technology sectors. →
Operational Alignment Eway CRM seamlessly integrates with extensive enterprise workflows, supporting large-scale, complex operations. → Infor CRM fits well within mid-sized to large enterprise environments, aligning with businesses seeking streamlined management of customer data and engagement. →
lightning

Applying your context and needs changes the comparison

Eway CRM and Infor CRM: Best activities based on customer satisfaction

Eway CRM in Action: Unique Activities

How does Eway CRM facilitate Workflow Management?
Eway CRM facilitates workflow management through customizable workflows that streamline business processes. It enables users to create unique workflows tailored to individual needs, automating tasks and improving efficiency. Limitations include a steep learning curve, potentially hindering solopreneurs from fully leveraging its capabilities.
"...and that's before you start using the very powerful WorkFlow processes..." Peer review by Ian Beecher-Jones
What Are the key features of Eway CRM for Helpdesk Management?
The system provides customer support to answer questions and resolve issues.nIt offers tools to manage customers, sales, and projects. nThe system aims to help businesses manage their operations effectively.
"...I also recommend a high quality support which helps in case of any questions...." Peer review by Dan K., CTO, Information Technology and Services

Infor CRM in Action: Unique Activities

How efficiently Does Infor CRM manage your Contact List Management?
Infor CRM facilitates contact list management by allowing users to access, store, and manage contacts, accounts, and sales history. It also provides tools for tracking opportunities and interactions with contacts. However, Infor CRM lacks seamless integration with external contact management systems.
"...Ease of storing and finding key data, especially project details and contact history info...." Peer review by Galen H., Project Coordinator, Computer Software
How can Infor CRM optimize your Campaign Management Workflow?
Infor CRM Campaign Management facilitates the creation and execution of targeted marketing campaigns. It tracks campaign performance, integrates with email platforms, and allows for comprehensive lead and opportunity management. Limitations include inefficient print fulfillment capabilities.
"...Benefits are that there are records of who contacted who, and what they've been sent, as well as what email marketing campaigns they've received...." Peer review by User
How does Infor CRM facilitate Engagement Management?
Infor CRM offers a comprehensive platform for managing customer interactions, providing insights and suggestions for optimizing customer engagement. This system integrates various functionalities such as note-taking, document organization, email management, and scheduling. However, the system's support for complex follow-up questions may be limited.
"...Infor manages all your customer interactions from one place and provides intelligence on the value of interactions, providing suggestions on cross-selling, up-selling and issue resolution...." Peer review

News

Latest Eway CRM news

Connect eWay-CRM to Your Other Business Applications with Make. Here’s How

eWay-CRM integrates with Make, a no-code automation platform, to streamline data flow between business applications. This integration allows users to automate tasks such as CRM data entry, invoicing, and real-time notifications, enhancing efficiency and reducing manual errors. eWay-CRM's open API facilitates seamless connectivity with other systems, positioning it as a central hub for business operations.

03/09/2026 - source

Latest Infor CRM news

NEOS by Argon & Co and Infor Partner to Strengthen Supply Chain Resilience Across Key ... - iTWire

Infor has partnered with NEOS by Argon & Co to enhance supply chain resilience in Asia Pacific. NEOS joins the Infor Partner Network, focusing on delivering Infor's Warehouse Management System across Australia, New Zealand, Japan, and Southeast Asia. The collaboration combines Infor's cloud-native technology with NEOS' expertise in supply chain and systems integration, aiming to modernize warehouse operations and improve supply chain performance.

01/09/2026 - source