Overview: Eway CRM and Infor CRM as CRM Category solutions.

Eway CRM and Infor CRM cater to distinct user needs. While Eway CRM emphasizes a broad integration capability, useful for large enterprises in diverse industries like marketing and finance, Infor CRM provides focused functionality on lead and engagement management, appealing to industries like manufacturing and IT. Both enhance customer relationships but suit different business sizes and sectors.

Eway CRM: eWay-CRM transforms Outlook into a full-fledged CRM, enhancing company effectiveness. It is available for free download.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

Eway CRM and Infor CRM: Best Use cases based on the customer satisfaction data

Key Activities Supported

Eway CRM facilitates workflow and contact list management, aligning well with business needs for efficient operations and organized communications. read more →

Infor CRM supports engagement and campaign management, useful for teams focusing on comprehensive interaction and campaign strategies. read more →

Business Goals Facilitated

Eway CRM helps businesses enhance customer relationships and expand into new markets. read more →

Infor CRM assists businesses in improving ROI and growing market share, meeting goals for financial growth and market expansion. read more →

Core Features

Eway CRM boasts robust integration capabilities, custom reporting, and ease of data migration, appealing to large firms needing extensive system integration. read more →

Infor CRM focuses on analytics and custom reporting, offering tools for detailed data interpretation and informed decision-making. read more →

Vendor Support Preferences

Eway CRM provides 24/7 support, with options like phone and email support, crucial for global enterprises requiring continuous assistance. read more →

Infor CRM offers consistent support through email and phone, catering to operations that favour reliable and accessible customer service. read more →

User Segments and Industries

Eway CRM predominantly serves large enterprises across industries such as marketing and financial services. read more →

Infor CRM is utilized by a diverse range of enterprises, notably within manufacturing and technology sectors. read more →

Operational Alignment

Eway CRM seamlessly integrates with extensive enterprise workflows, supporting large-scale, complex operations. read more →

Infor CRM fits well within mid-sized to large enterprise environments, aligning with businesses seeking streamlined management of customer data and engagement. read more →