Erply Retail CRM vs. Concur Expense: Comparing Best POS Solutions 2026

Overview: Erply Retail CRM and Concur Expense as POS Category solutions.

Erply Retail CRM: Erply-retail-CRM offers flexible options to capture and update customer information. Every transaction is an opportunity to build long-term customer relationships.

Concur Expense: Concur-Expense automates and simplifies travel, expense, and invoice management for increased control and visibility. SAP Concur offers a comprehensive solution for managing these processes efficiently.

This comparison report of Erply Retail CRM vs. Concur Expense is based on a specific set of business needs and context. The comparison uses 3664 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Erply Retail CRM and Concur Expense

Erply Retail CRM, and Concur Expense belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Erply Retail CRM covers Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.

Concur Expense focuses on Workflow Management, Campaign Management with Mobile, Engagement Management with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Erply Retail CRM and Concur Expense: Best activities based on customer satisfaction


Erply Retail CRM in Action: Unique Activities

Why is Erply Retail CRM the best choice for Loyalty Management?
Erply allows retailers to create customized loyalty programs with various reward structures, including points, discounts, and special offers. The system enables personalized customer engagement through targeted promotions and tailored communications. Retailers can track customer purchasing behavior and utilize this data to optimize loyalty program strategies.
"...Use our loyalty program tools to create a model that works best for your business...." POS CRM (Loyalty Program and Customer Grouping)

Concur Expense in Action: Unique Activities

Why is Concur Expense the best choice for Workflow Management?
Concur streamlines expense management by providing automated workflows for approvals and reimbursements. The system offers customizable workflows, enabling users to track the progress of approvals and facilitating faster reimbursements. nDespite these advantages, some users find Concur's expense claim workflow challenging to understand.
"...Favorite aspect of the tool is the workflow management for approvals as well as the reporting functionality to see department level expenses...." Peer review by Suri, Echo Global Logistics
What benefits does Concur Expense offer for Campaign Management?
Concur Expense Campaign Management facilitates budget control and expense reporting. It enables seamless expense management through its mobile app and robust features. The platform integrates with other Concur products and services to support broader spend management programs.
"...This is a robust travel and expense management program that is mostly seamless, and I love the mobile app...." Peer review

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


loyalty management

customise loyalty program


helpdesk management


training & onboarding


sales call management


category management


engagement management

engaging and following up


sales document management


contact list management


communication management


workflow management


billing and invoice management


campaign management



knowledge management


social media analytics


social media management

social media analytics


trade show marketing


competitive intelligence



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • See 2 more
  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • See 3 more

Business Setting

Erply Retail CRM peer evidence is 99% SMB and Mid-Market. Concur Expense peer evidence is 56% Enterprise.

Erply Retail CRM Concur Expense
Peer score 4.3 4.3
Peer insights 304 3360
Top industries
Retail 58.0%
Consumer Goods 30.0%
Hospitality 7.0%
Computer Software 9.0%
Information Technology And Services 6.0%
Non Profit Organization Management 5.0%
SMB and Mid-Market 99.0% 44.0%
Enterprise 1.0% 56.0%
Pricing Erply Retail CRM

Integrations

Ecosystem partners each product commonly connects with.

News

Latest Erply Retail CRM news

Erply PIM Integration (Linx + SQLite)

Linx Software released an open-source integration tool for syncing Erply PIM and inventory data into local SQLite or MSSQL databases. The solution enables automated data transfer of stock, supplier, brand, and pricing information, supporting retailers and ERP users who rely on Erply for product information management.

16/05/2025 - source

Latest Concur Expense news

KB Kookmin Bank teams up with SAP Korea on embedded finance to expand corporate banking

SAP Korea and KB Kookmin Bank have partnered to develop an ERP-linked embedded finance service. This collaboration aims to enhance corporate cash management and financial transactions. Both companies will leverage their corporate customer bases for joint marketing efforts to attract new clients.

20/09/2026 - source