Square for Retail vs. Concur Expense: Comparing Best POS Solutions 2026

Overview: Square for Retail and Concur Expense as POS Category solutions.

In the realm of Point of Sale solutions, Square for Retail and Concur Expense cater to distinct business needs. Square for Retail excels in enhancing customer relationships and increasing sales, suited for the retail, fitness, and restaurant industries. Its standout features include security, integration, and custom reporting, with primary use in large enterprise environments. Conversely, Concur Expense focuses on improving ROI and workflow management, preferred by industries like software and IT. It offers extensive data handling, tailored for diverse business sizes with a robust support system.

Square for Retail: Square for Retail offers a POS system to sell online and in-store, manage inventory, and monitor reports. Business management and customer support are also facilitated.

Concur Expense: Concur-Expense automates and simplifies travel, expense, and invoice management for increased control and visibility. SAP Concur offers a comprehensive solution for managing these processes efficiently.

Deployed Industries: Square for Retail vs Concur Expense

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Square for Retail
Shared
Concur Expense
Shared by both · Industries
Square for Retail only
Concur Expense only

Deployed Market Segments: Square for Retail vs Concur Expense

Share of peer evidence by company size for Square for Retail and Concur Expense. Each product segments add up to 100%. Click any segment for supporting evidence.

Square for Retail 100%
Concur Expense 100%
Square for Retail Concur Expense
Key Capabilities Supported Square for Retail focuses on helpdesk management, communication management, and loyalty management, aimed at enhancing customer interaction and trade show marketing. → Concur Expense prioritizes workflow management and campaign management, emphasizing efficient sales document handling and digital signatures. →
Business Goals Square for Retail aims to enhance customer relationships and increase sales and revenue for retailers. → Concur Expense seeks to improve ROI and scale best practices to grow market share, appealing to enterprises with international market interests. →
Core Features Square for Retail has easy migration, compliance, and custom reports, making it favored for integration and data-handling needs in retail environments. → Concur Expense boasts powerful data import and export capabilities and analytics, suitable for organizations needing compliance and AI-powered solutions. →
Vendor Support Square for Retail offers 24/7 support, email, chat, and phone, supporting large-scale retail operations. → Concur Expense provides comprehensive 24/7 support, supplemented by phone, email, and chat, accommodating enterprises with complex operational demands. →
Segments and Industries Square for Retail is used predominantly by large enterprises in retail, health and wellness, and restaurant sectors. → Concur Expense caters to enterprises of all sizes in various industries, notably computer software and IT services. →
Operational Alignment Square for Retail aligns with operations of large enterprises, enhancing customer interactions through offline and e-mail channels. → Concur Expense integrates seamlessly with the workflow needs of diverse-sized enterprises, adapting to digital and mobile communication channels. →
lightning

Applying your context and needs changes the comparison

Square for Retail and Concur Expense: Best activities based on customer satisfaction

Square for Retail in Action: Unique Activities

How does Square for Retail address your Helpdesk Management Challenges?
The retail helpdesk offers a variety of resources, including a Support Center with information and community comments. A phone center is also available for direct assistance. The helpdesk's effectiveness varies, and some users have found it challenging to obtain timely and thorough support.
"...Tech support was midly helpful, luck of the draw if I got to speak with someone who actually knew how to help me, or I'd have to call again and speak with another agent. ...." Peer review by Laure M., manager, Real Estate
How efficiently Does Square for Retail manage your Loyalty Management?
Square provides a digital loyalty program that allows businesses to create custom rewards programs. This program lets businesses reward regular customers with discounts or other incentives. Although the program offers customization, it does not allow businesses to tie the rewards to specific products.
"...The use of our POS integrated with online, loyalty program, marketing, and payroll is a one stop shop integrated and makes life simple and streamlined!..." Peer review by Michael, JustJaks Pet Market
What benefits does Square for Retail offer for Trade Show Marketing?
Square is a valuable tool for retail businesses at trade shows. It simplifies payment processing, allowing businesses to accept credit cards on the go. Square makes it easy to conduct business at exhibitions and trade shows.
"...I like square point of sale, because it allows me to attend trade shows and accept payment on the go...." Peer review by Abigail, Luna Boutique
How does Square for Retail facilitate Engagement Management?
Square for Retail offers features like inventory management, expense tracking, customer interaction tools, and employee management. These features help businesses operate efficiently and engage with customers. Some businesses may prefer to use Square’s core Point of Sale product for certain tasks, limiting the full use of Square for Retail.
"...Square for Retail features advanced inventory management, COGS and profit margin reporting, deeper customer engagement, employee management and new point of sale app purpose built for Retail...." Peer review

Concur Expense in Action: Unique Activities

How can Concur Expense optimize your Workflow Management Workflow?
Concur streamlines expense management by providing automated workflows for approvals and reimbursements. The system offers customizable workflows, enabling users to track the progress of approvals and facilitating faster reimbursements. nDespite these advantages, some users find Concur's expense claim workflow challenging to understand.
"...Favorite aspect of the tool is the workflow management for approvals as well as the reporting functionality to see department level expenses...." Peer review by Suri, Echo Global Logistics
How does Concur Expense facilitate Campaign Management?
Concur Expense Campaign Management facilitates budget control and expense reporting. It enables seamless expense management through its mobile app and robust features. The platform integrates with other Concur products and services to support broader spend management programs.
"...This is a robust travel and expense management program that is mostly seamless, and I love the mobile app...." Peer review

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting

Square for Retail peer evidence is 93% SMB and Mid-Market. Concur Expense peer evidence is 56% Enterprise.

Square for Retail Concur Expense
Peer score 4.6 4.3
Peer insights 1195 3360
Top industries
Retail 44.0%
Health, Wellness And Fitness 9.0%
Restaurants 5.0%
Computer Software 9.0%
Information Technology And Services 6.0%
Non Profit Organization Management 5.0%
SMB and Mid-Market 93.0% 44.0%
Enterprise 7.0% 56.0%

Integrations

Ecosystem partners each product commonly connects with.

Concur Expense

Lucidchart
4.5
OneDesk
4.1
FireText
4.0
Notion
4.6

News

Latest Square for Retail news

Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions

Square has launched Square AI in the UK, a free conversational AI assistant integrated into the Square platform. It helps businesses make data-driven decisions by providing insights from their own data and local trends. This tool aims to simplify AI adoption for SMEs, enhancing decision-making without requiring complex setups.

10/02/2026 - source

Latest Concur Expense news

KB Kookmin Bank teams up with SAP Korea on embedded finance to expand corporate banking

SAP Korea and KB Kookmin Bank have partnered to develop an ERP-linked embedded finance service. This collaboration aims to enhance corporate cash management and financial transactions. Both companies will leverage their corporate customer bases for joint marketing efforts to attract new clients.

20/09/2026 - source