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Compare Efficy CRM vs EngageBay Marketing

Comparison Summary

For Efficy CRM vs EngageBay Marketing comparison, Our AI algorithm looked at 5788 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Efficy CRM and EngageBay Marketing to solve their respective business needs.

Pros and cons of Efficy CRM and EngageBay Marketing

Efficy CRM is more suited to businesses that require Contact List Management and Sales Document Management with Phone Calls where as EngageBay Marketing is focused towards Engagement Management with E-Mail and Generation Of New Leads with Website .

logo Efficy CRM

Focus area

Software Failure Risk

  • low

logo EngageBay Marketing

Focus area

EngageBay Marketing is better than Efficy CRM for

Software Failure Risk

  • medium

About

Efficy CRM | Online CRM which organises the management of your business activity and your customer service

All-in-one marketing, sales, support CRM that attract targeted web visitors, engage and capture leads

Age

2005

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

107

Total Goals
(we found evidences for)

7

16

Top Processes

Evidences indicate better relative satisfaction


contact list management


sales document management

proposal & quote management

contract management



engagement management

engaging and following up


communication management

sending & publishing communications


relationship management


campaign management


distribution management




products & pricelist management



business development


relationship marketing



content management


knowledge management


training & onboarding


conference call management



opportunity management




workflow management


account management



discount management


promotion management






generation of new leads


lead qualification



social media analytics


engaging on social media


scheduling post to social media


monitoring social media


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media



conversion management


outbound marketing



call transcription


sales call management

call transcription



measuring customer satisfaction


customer feedback management

measuring customer satisfaction



trade show marketing


identify target customers


loyalty management

identify target customers



segmentation and targeting


social media marketing




rating and review management


lifetime value management






track learning progress


courses & assessment

track learning progress



billing and invoice management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • See 4 more
  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve digital and social presence

  • Improve efficiency

  • Manage risk

  • Improve consistency

  • Increase customer life time value

  • Improve internal communications

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • phone calls

  • promotions

  • offline

  • Facebook

  • user generated content

  • blogs

  • text SMS

  • trade shows

  • mass media

  • coupons

  • print media

  • video

  • radio

  • newspaper

  • mobile

  • Instagram

  • out of home

  • television

  • chat

  • causes and charity

  • on premises

  • billboards

  • Facebook page

  • Twitter

  • games

  • magazine

  • newsletter

  • point of sale

  • brochure

  • events

  • mobile app

  • See 31 more
  • e-mail

  • website

  • social media

  • phone calls

  • promotions

  • offline

  • Facebook

  • user generated content

  • blogs

  • text SMS

  • trade shows

  • mass media

  • coupons

  • print media

  • video

  • radio

  • newspaper

  • mobile

  • Instagram

  • out of home

  • television

  • chat

  • causes and charity

  • on premises

  • billboards

  • Facebook page

  • Twitter

  • games

  • magazine

  • newsletter

  • point of sale

  • brochure

  • events

  • mobile app

  • See 31 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting