Efficy CRM Overview

Efficy CRM is a CRM solution covering Customer Relationship management across all customer touch points such as Sales, Marketing, Customer Service. It provides customised CRM solutions for each industry sector spanning across Non-profit organizations, Bank & Insurance, Healthcare, Tourism, Retail and more.

Efficy provides the tools to convert customer data into customer knowledge and provides customizable solutions that can be configured easily to work with the existing processes in the organization.

Efficy provides CRM tools that enhance the Sales team productivity such as customer database, business activity monitoring, offers portfolio etc., with an always-on 360 degree view of customer proposals and prospects. CRM for Marketing provides tools to launch email campaigns, analyse results and web traffic to provide insights for segmentation and sending out customised and targeted messages based on segment.

Cuspera Reviews

15 buyers and buying teams have used Cuspera to assess how well Efficy CRM solved their CRM All-in-One needs. Cuspera uses 613 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Efficy CRM.

Other priorities:

  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Sales Document Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Efficy CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management

4.86/5

Read Reviews (26)

"...The new system will enable everyone who is in contact with a client to have a 360 view of them...." E-Deal CRM by Efficy "Corporate", the best in tailor-made CRM
contacts history

4.16/5

Read Reviews (2)

"...With Efficy, users can create and share templates, documents, and projects to ensure consistent follow-ups, and track interaction histories with contacts...."
Sales Document Management with Phone Calls and Offline

4.87/5

Read Reviews (23)

"...The automatic integration of commercial leads, prospecting and quote management tools helps sales teams on a daily basis. ..." Efficy, CRM solutions for Customer Relationship Management
proposal & quote management

4.82/5

Read Reviews (17)

"...Christophe Peysson Marketing Distribution Manager 150 users worldwide 10 countries deployed in 4 months customers SURYS develops and produces state-of-the-art optical and digital security solutions to prevent the counterfeiting of sensitive identification documents and to fight against fraud...."
document sharing

4.16/5

Read Reviews (2)

"...With Efficy, users can create and share templates, documents, and projects to ensure consistent follow-ups, and track interaction histories with contacts...."
contract management

4.08/5

Read Reviews (2)

"...All our contract, claim and policy holder documents are in Efficy...."
Helpdesk Management with Phone Calls and Offline

4.82/5

Read Reviews (14)

"...Val rie Exilie Head of Passenger Information & Customer Relationship calls every day 80 call center representative 350 letters handled on a daily basis ..." E-Deal CRM by Efficy "Corporate", the best in tailor-made CRM
PEER EXPERIENCES
Contact List Management

4.86/5

Read Reviews (26)

"...The new system will enable everyone who is in contact with a client to have a 360 view of them...." E-Deal CRM by Efficy "Corporate", the best in tailor-made CRM
contacts history

4.86/5

Read Reviews (2)

Sales Document Management with Phone Calls and Offline

4.87/5

Read Reviews (23)

"...The automatic integration of commercial leads, prospecting and quote management tools helps sales teams on a daily basis. ..." Efficy, CRM solutions for Customer Relationship Management
proposal & quote management

4.87/5

Read Reviews (17)

document sharing

4.87/5

Read Reviews (2)

contract management

4.87/5

Read Reviews (2)

Helpdesk Management with Phone Calls and Offline

4.82/5

Read Reviews (14)

"...Val rie Exilie Head of Passenger Information & Customer Relationship calls every day 80 call center representative 350 letters handled on a daily basis ..." E-Deal CRM by Efficy "Corporate", the best in tailor-made CRM

31+ more Business Use Cases

Our AI advisor, Wyz, harnessed 613 insights from peers and experts to help you assess how these Efficy CRM use cases fit your CRM All-in-One needs.

Frequently Asked Questions(FAQ)

for Efficy CRM

What is Efficy CRM?

Efficy CRM is a CRM solution covering Customer Relationship management across all customer touch points such as Sales, Marketing, Customer Service. It provides customised CRM solutions for each industry sector spanning across Non-profit organizations, Bank & Insurance, Healthcare, Tourism, Retail and more.

What is Efficy CRM used for?

Efficy CRM is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Contact List Management, Sales Document Management and Helpdesk Management .

What are the top features of Efficy CRM?

Gamification, Dashboard and Templates are some of the top features of Efficy CRM.

Who uses Efficy CRM?

Efficy CRM is used by Information Services, Human Resources and Education among other industries.

What are Efficy CRM alternatives?

1Crm, HoneyBook, C3 CRM™ and Keap CRM are popular alternatives for Efficy CRM.

Where is Efficy CRM located?

Efficy CRM is headquartered at Rue Colonel Bourg 122 1140 Brussels.

Popular Business Setting

for Efficy CRM

Top Industries

  • Information Services
  • Human Resources
  • Education

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Efficy CRM to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Efficy CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.67/5

Read Reviews (26)
Dashboard

4.51/5

Read Reviews (14)
Templates

4.79/5

Read Reviews (13)
Personalization

2.90/5

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Gamification

4.67/5

Read Reviews (26)
Dashboard

4.51/5

Read Reviews (14)
Templates

4.79/5

Read Reviews (13)
Personalization

2.90/5

Read Reviews (10)

IT and Other Capabilities

for Efficy CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.57/5

Read Reviews (52)
Data Export

3.79/5

Read Reviews (17)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.57/5

Read Reviews (52)
Data Export

3.79/5

Read Reviews (17)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.67/5

Read Reviews (88)
Chat Support

3.42/5

Read Reviews (1)
Email Support

1.24/5

Read Reviews (5)
Phone Support

1.24/5

Read Reviews (5)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.67/5

Read Reviews (88)
Chat Support

3.42/5

Read Reviews (1)
Email Support

1.24/5

Read Reviews (5)
Phone Support

1.24/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.55/5

Read Reviews (2)
Custom Reports

4.87/5

Read Reviews (78)
Analytics

4.75/5

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.55/5

Read Reviews (2)
Custom Reports

4.87/5

Read Reviews (78)
Analytics

4.75/5

Read Reviews (10)

Software Failure Risk Guidance

?

for Efficy CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Efficy CRM

Vendor Profile Details

Company Name

Efficy

Company Website

https://www.efficy.com/

Year Founded

2005

HQ Location

Rue Colonel Bourg 122 1140 Brussels

Employees

101-250

Social

Financials

Private