Efficy CRM Overview
Efficy CRM is a CRM solution covering Customer Relationship management across all customer touch points such as Sales, Marketing, Customer Service. It provides customised CRM solutions for each industry sector spanning across Non-profit organizations, Bank & Insurance, Healthcare, Tourism, Retail and more.
Efficy provides the tools to convert customer data into customer knowledge and provides customizable solutions that can be configured easily to work with the existing processes in the organization.
Efficy provides CRM tools that enhance the Sales team productivity such as customer database, business activity monitoring, offers portfolio etc., with an always-on 360 degree view of customer proposals and prospects. CRM for Marketing provides tools to launch email campaigns, analyse results and web traffic to provide insights for segmentation and sending out customised and targeted messages based on segment.
Cuspera Reviews
15 buyers and buying teams have used Cuspera to assess how well Efficy CRM solved their CRM All-in-One needs. Cuspera uses 613 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Efficy CRM.
Use Cases
Peers recommend Contact List Management , Sales Document Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Efficy CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contact List Management |
4.86/5 ★ |
"...The new system will enable everyone who is in contact with a client to have a 360 view of them...." E-Deal CRM by Efficy "Corporate", the best in tailor-made CRM |
| contacts history |
4.16/5 ★ |
"...With Efficy, users can create and share templates, documents, and projects to ensure consistent follow-ups, and track interaction histories with contacts...." Peer review |
| Sales Document Management with Phone Calls and Offline |
4.87/5 ★ |
"...The automatic integration of commercial leads, prospecting and quote management tools helps sales teams on a daily basis. ..." Efficy, CRM solutions for Customer Relationship Management |
| proposal & quote management |
4.82/5 ★ |
"...Christophe Peysson Marketing Distribution Manager 150 users worldwide 10 countries deployed in 4 months customers SURYS develops and produces state-of-the-art optical and digital security solutions to prevent the counterfeiting of sensitive identification documents and to fight against fraud...." With Efficy CRM Premium make your customer relationship solution the cornerstone of your information system. |
| document sharing |
4.16/5 ★ |
"...With Efficy, users can create and share templates, documents, and projects to ensure consistent follow-ups, and track interaction histories with contacts...." Peer review |
| contract management |
4.08/5 ★ |
"...All our contract, claim and policy holder documents are in Efficy...." Efficy, CRM solutions for Customer Relationship Management |
| Helpdesk Management with Phone Calls and Offline |
4.82/5 ★ |
"...Val rie Exilie Head of Passenger Information & Customer Relationship calls every day 80 call center representative 350 letters handled on a daily basis ..." E-Deal CRM by Efficy "Corporate", the best in tailor-made CRM |
| PEER EXPERIENCES | |
|---|---|
| Contact List Management |
4.86/5 ★ |
"...The new system will enable everyone who is in contact with a client to have a 360 view of them...." E-Deal CRM by Efficy "Corporate", the best in tailor-made CRM |
|
| contacts history |
4.86/5 ★ |
| Sales Document Management with Phone Calls and Offline |
4.87/5 ★ |
"...The automatic integration of commercial leads, prospecting and quote management tools helps sales teams on a daily basis. ..." Efficy, CRM solutions for Customer Relationship Management |
|
| proposal & quote management |
4.87/5 ★ |
| document sharing |
4.87/5 ★ |
| contract management |
4.87/5 ★ |
| Helpdesk Management with Phone Calls and Offline |
4.82/5 ★ |
"...Val rie Exilie Head of Passenger Information & Customer Relationship calls every day 80 call center representative 350 letters handled on a daily basis ..." E-Deal CRM by Efficy "Corporate", the best in tailor-made CRM |
|
31+ more Business Use Cases
Our AI advisor, Wyz, harnessed 613 insights from peers and experts to help you assess how these Efficy CRM use cases fit your CRM All-in-One needs.
Frequently Asked Questions(FAQ)
for Efficy CRM
What is Efficy CRM?
What is Efficy CRM used for?
What are the top features of Efficy CRM?
Who uses Efficy CRM?
What are Efficy CRM alternatives?
Where is Efficy CRM located?
Popular Business Setting
for Efficy CRM
Top Industries
- Information Services
- Human Resources
- Education
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Efficy CRM to Enhance customer relationships and Acquire customers
Efficy CRM Alternatives
Peer and Expert Opinion on Features
for Efficy CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (26) |
| Dashboard | Read Reviews (14) |
| Templates | Read Reviews (13) |
| Personalization | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (26) |
| Dashboard | Read Reviews (14) |
| Templates | Read Reviews (13) |
| Personalization | Read Reviews (10) |
IT and Other Capabilities
for Efficy CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (52) |
| Data Export | Read Reviews (17) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (52) |
| Data Export | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (88) |
| Chat Support | Read Reviews (1) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (88) |
| Chat Support | Read Reviews (1) |
| Email Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (78) |
| Analytics | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (78) |
| Analytics | Read Reviews (10) |
Software Failure Risk Guidance
?for Efficy CRM
Overall Risk Meter
Top Failure Risks for Efficy CRM
Vendor Profile Details
HQ Location
Rue Colonel Bourg 122 1140 Brussels
Employees
101-250
Social
Financials
Private
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