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Efficy CRM

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(804 Reviews, Testimonials & Expert Opinions)
(804 Reviews, Testimonials & Expert Opinions)

Efficy CRM | Online CRM which organises the management of your business activity and your customer service

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About Efficy CRM

Efficy CRM is a CRM solution covering Customer Relationship management across all customer touch points such as Sales, Marketing, Customer Service. It provides customised CRM solutions for each industry sector spanning across Non-profit organizations, Bank & Insurance, Healthcare, Tourism, Retail and more.

Efficy provides the tools to convert customer data into customer knowledge and provides customizable solutions that can be configured easily to work with the existing processes in the organization.

Efficy provides CRM tools that enhance the Sales team productivity such as customer database, business activity monitoring, offers portfolio etc., with an always-on 360 degree view of customer proposals and prospects. CRM for Marketing provides tools to launch email campaigns, analyse results and web traffic to provide insights for segmentation and sending out customised and targeted messages based on segment.

Evaluating Efficy CRM for your CRM All-in-One need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 804 insights from peers and experts who used Efficy CRM to help you determine how well it fits your CRM All-in-One needs.

Peer and Expert Opinions
for Efficy CRM


Grow market share and Enhance customer relationships are the most popular goals peers achieved using Efficy CRM .

Other goals:

  • Enter new markets internationally or locally
  • Improve ROI
  • Scale best practices
  • Increase sales & revenue
See all goals See less goals


It is the best suited for phone calls, e-mail, offline, channels.

Other channels:

  • mobile
  • user generated content
  • blogs
  • social media
See all channels See less channels


Peers recommend customer case management, contact list management, sales document management, as the business processes that they have been most satisfied while using Efficy CRM .

Read Peer and Expert Experience for Business Use Cases

Customer case management

Contact list management

Sales document management With Phone calls and Offline

Proposal & quote management With Phone calls and Offline and Mobile

Communication management With E mail

Sending & publishing communications With E mail

Helpdesk management With Phone calls and Offline

Relationship management

Engagement management

Engaging and following up

Campaign management With E mail

Products & pricelist management With Phone calls and Offline


Distribution management With Mobile


Channel marketing

Business development

Relationship marketing

Funnel analysis

Knowledge management

Content management

Training & onboarding

Workflow management With Mobile

Lead tracking

Opportunity management With E mail

See allless Activities

Popular Business Setting
for Efficy CRM

Top Industries

  • Information Services
  • Human Resources
  • Education

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Peers used Efficy CRM to Grow market share and Enhance customer relationships

Verify if it works for you

IT and Other Capabilities
for Efficy CRM

  • Low
  • Medium
  • High


Data Import

Data Export


24/7 Support

Phone Support

Chat Support

Email Support


AI Powered

Custom Reports


Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Efficy CRM

First 5 Reports are Free

Vendor Profile Details

Company Name Efficy
Company Website
Year Founded 2005
HQ Location Rue Colonel Bourg 122 1140 Brussels
Employees 101-250
Financials Private