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Compare ContactMonkey vs Groove

Comparison Summary

This comparison report of ContactMonkey vs. Groove is based on a specific set of business needs and context. The comparison uses 7791 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and Groove

ContactMonkey, Groove, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

Groove focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Sales Call Management with Phone Calls, etc.

"Giving our team the chance to interact with pulse surveys, comments & ratings has allowed us to informally check in on our team without sending bulky engagement surveys. " - Corey Kachigan

"They save hours per day previously spent trying to detangle some of the case dissociation that was going on. " - Bridgett Cherry

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than Groove for

Software Failure Risk

  • medium

logo Groove

Focus area

Groove is better than ContactMonkey for

Software Failure Risk

  • low

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

Sales engagement software that drives efficiency at every stage of the sales process

Age

2011

2013

Financials

SEED

SERIES B

Business Need

Total Processes
(we found evidences for)

51

73

Total Goals
(we found evidences for)

10

11

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


campaign management

campaign analytics

campaign monitoring


courses & assessment

track learning progress


sales document management

proposal & quote management

contract management


contact list management



content management



helpdesk management


segmentation and targeting


customer feedback management


training & onboarding


competitive intelligence


conference call management



sales review & feedback


account management


workflow management


products & pricelist management


international marketing


generation of new leads


rating and review management


meeting management



sales call management

meeting management


knowledge management



pipeline management





revenue cycle management


conversion management


renewal management




relationship management


business development



lead qualification: technographic


lead qualification

lead qualification: technographic


opportunity management





Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Improve visibility

  • Launch new products

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • LinkedIn

  • mobile

  • chat

  • text SMS

  • offline

  • point of sale

  • omnichannel

  • website

  • user generated content

  • blogs

  • games

  • print media

  • magazine

  • video

  • causes and charity

  • on premises

  • mobile app

  • Twitter

  • Facebook

  • See 19 more
  • e-mail

  • phone calls

  • social media

  • LinkedIn

  • mobile

  • chat

  • text SMS

  • offline

  • point of sale

  • omnichannel

  • website

  • user generated content

  • blogs

  • games

  • print media

  • magazine

  • video

  • causes and charity

  • on premises

  • mobile app

  • Twitter

  • Facebook

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting