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ConnectWise Suite vs BigHand: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Suite vs. BigHand is based on a specific set of business needs and context. The comparison uses 1377 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Suite and BigHand

ConnectWise Suite, and BigHand belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Suite covers Sales Document Management, Helpdesk Management with Offline, Engagement Management, Collaboration, etc.

BigHand focuses on Competitive Intelligence, Social Media Management, Collaboration with Offline, Products & Pricelist Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Suite

Focus area

Software Failure Risk

  • medium

logo BigHand

Focus area

BigHand is better than ConnectWise Suite for

Software Failure Risk

  • medium

About

ConnectWise Business Suite for Technology Professionals

Iridium Technology: Business Intelligence for Law Firms

Age

1982

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

39

33

Total Goals
(we found evidences for)

9

9

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


helpdesk management


engagement management

engaging and following up



competitive intelligence


workflow management


business development


customer feedback management

measuring customer satisfaction



products & pricelist management


communication management



revenue cycle management


contact list management





lead qualification

lead qualification: technographic


training & onboarding


social media analytics


social media management

social media analytics



international marketing



knowledge management



Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Improve visibility

  • Enhance customer relationships

  • Manage risk

  • Improve efficiency

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • offline

  • website

  • promotions

  • events

  • trade shows

  • magazine

  • print media

  • See 5 more
  • e-mail

  • offline

  • website

  • promotions

  • events

  • trade shows

  • magazine

  • print media

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting