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Clicktools vs Feedback Hub: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clicktools vs. Feedback Hub is based on a specific set of business needs and context. The comparison uses 1541 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clicktools and Feedback Hub

Clicktools, Feedback Hub, CustomerSure, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clicktools covers Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.

Feedback Hub focuses on Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clicktools

Focus area

Clicktools is better than Feedback Hub for

Software Failure Risk

  • low

logo Feedback Hub

Focus area

Software Failure Risk

  • medium

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Send feedback to Microsoft with the Feedback Hub app

Age

1972

1975

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

32

24

Total Goals
(we found evidences for)

4

2

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management



helpdesk management


campaign management


sales review & feedback


category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Improve efficiency

  • Scale best practices

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • Twitter

  • games

  • website

  • See 3 more
  • user generated content

  • blogs

  • social media

  • Twitter

  • games

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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high

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Business Setting