ClearlyRated® and Canny, An In-Depth Comparison 2026

Comparison Summary

ClearlyRated®: ClearlyRated aids in finding top B2B service providers via verified client ratings and testimonials. It features satisfaction surveys, NPS scores, issue tracking, and integrates with existing CRM and ATS systems.

Canny: Canny helps teams manage feedback and release features effectively. It completes the feedback loop from collection to implementation.

This comparison report of ClearlyRated® vs. Canny is based on a specific set of business needs and context. The comparison uses 903 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ClearlyRated® and Canny

ClearlyRated® belong to a category of solutions that help Customer Experience Management, whereas Canny belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ClearlyRated® covers Customer Feedback Management with Promotions, Rating And Review Management, Engagement Management, Competitive Intelligence with Promotions, etc.

Canny focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

ClearlyRated® and Canny: Best activities based on customer satisfaction


ClearlyRated® in Action: Unique Activities

How can ClearlyRated® optimize your Customer Feedback Management Workflow?
ClearlyRated helps B2B service providers measure client satisfaction using the Net Promoter Score (NPS). The platform facilitates gathering and analyzing feedback to improve service quality and build a positive online reputation. ClearlyRated also provides tools to track NPS scores over time, enabling companies to set goals and implement specific initiatives to improve their performance.
"...Honest and candid feedback from clients and associates allows us to work on what truly needs to be worked on and celebrate what we are doing well...." Peer review by Melissa C, NPS Program Manager
What benefits does ClearlyRated® offer for Rating And Review Management?
ClearlyRated gathers client ratings and reviews to measure B2B service excellence. This platform validates and verifies ratings, providing credible and objective insights for clients to choose service providers. It also allows service providers to build an online reputation based on validated client feedback.
"...Part satisfaction survey , part industry award , part ratings-based online profile..." Client Satisfaction Surveys for Growth

Canny in Action: Unique Activities

What solutions does Canny provide for Engaging Conversational Surveys?
Canny empowers customers to engage with product development. The tool facilitates communication and feedback collection, improving the visibility of customer insights. Canny encourages users to collaborate on features and provides updates on product developments.
"...With Canny we're seeing higher engagement from our customers (thanks to the Intercom integration especially) and improved internal visibility of customer feedback. ...." Peer review by Verified Reviewer, Information Technology and Services
What benefits does Canny offer for Products & Pricelist Management?
Canny helps product managers gather and analyze customer feedback efficiently. The tool centralizes feedback from multiple channels, simplifying data analysis. This empowers product managers to make informed decisions and understand customer needs better.
"...Product managers had to go to many disparate locations to pull feedback together and figure out what to build next...." Case Study Compass
How does Canny facilitate Review Customer Feedback?
Canny Review helps teams collect and organize customer feedback efficiently, providing a clear view of customer needs and allowing for informed product development decisions. This platform streamlines the feedback process, ensuring that customer insights are readily available for product development and improvements. While Canny Review is a powerful tool, its full potential may not be realized without utilizing all its features.
"...The product owner at our company can use direct feedback that our team gathers to better our product and plan which features to include on our roadmap...." Peer review by David H., Distribution Executive, Computer Software
What benefits does Canny offer for Collaboration?
Canny facilitates team collaboration by providing a central platform for communication and feedback. Users can interact with each other to share ideas, vote on requests, and build a sense of community. This helps to streamline communication and improve collaboration across teams.
"...She now manages a team focused on collaboration and onboarding...." Case Study Framer

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


rating and review management


engagement management

engaging and following up


competitive intelligence


products & pricelist management


sales review & feedback



training & onboarding


community building


sending & publishing communications


communication management

sending & publishing communications


lifetime value management



sales document management


workflow management



helpdesk management


content management


customise loyalty program


loyalty management

customise loyalty program


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Improve efficiency

  • Grow market share

  • See 2 more
  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

Business Setting

ClearlyRated® Canny
Peer score 4.5 4.5
Peer insights 212 691
Top industries
Human Resources 81.0%
Information Technology And Services 19.0%
Computer Software 47.0%
Real Estate 20.0%
Internet 18.0%
SMB and Mid-Market 56.0% 54.0%
Enterprise 44.0% 46.0%
Pricing Canny

News

Latest ClearlyRated® news

Sparks Group Wins ClearlyRated's 2026 Best of Staffing Awards for Client & Talent Satisfaction

ClearlyRated's Best of Staffing Awards recognized Sparks Group for exceptional client and talent satisfaction in 2026. Sparks Group received high satisfaction scores from clients and candidates, significantly exceeding industry averages. ClearlyRated's CEO, Baker Nanduru, praised the award winners for their innovative service approaches in staffing and recruiting.

04/03/2026 - source

Latest Canny news

Canny for customer success: using Canny on customer support teams

This article discusses how Canny enhances customer success by organizing feedback for product teams. It highlights Canny's integrations with Intercom and Zendesk, enabling seamless feedback tracking. Canny allows customer-facing teams to manage requests efficiently, ensuring product teams prioritize customer needs. This structured approach closes the feedback loop, keeping customers engaged and informed.

10/03/2026 - source