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Capsule CRM vs Vtiger all-in-one CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Capsule CRM vs. Vtiger all-in-one CRM is based on a specific set of business needs and context. The comparison uses 6554 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Capsule CRM and Vtiger all-in-one CRM

Capsule CRM, Vtiger all-in-one CRM, Bigcontacts CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Capsule CRM covers Contact List Management, Engagement Management with E-Mail, Forecasting, Workflow Management, etc.

Vtiger all-in-one CRM focuses on Opportunity Management, Campaign Management with E-Mail, Collaboration, Sales Document Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Capsule CRM

Focus area

Capsule CRM is better than Vtiger all-in-one CRM for

Software Failure Risk

  • low

logo Vtiger all-in-one CRM

Focus area

Vtiger all-in-one CRM is better than Capsule CRM for

Software Failure Risk

  • medium

About

Build stronger customer relationships, make more sales and save time.

Vtiger all-in-one CRM | Provide a seamless customer experience across marketing, sales, and customer support

Age

2003

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

51

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


engagement management

engaging and following up




sales document management

proposal & quote management

contract management



communication management

tracking & monitoring communications

sending & publishing communications



pipeline management



opportunity management


social media management

social media analytics

monitoring social media


helpdesk management


generation of new leads


account management




relationship management



conversion management




customer case management



campaign management


business development



billing and invoice management



knowledge management





meeting management


sales call management

meeting management


customer feedback management




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve digital and social presence

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • chat

  • social media

  • offline

  • point of sale

  • website

  • Skype

  • mobile

  • channel partners

  • text SMS

  • Twitter

  • Facebook

  • mobile app

  • user generated content

  • blogs

  • on premises

  • See 14 more
  • e-mail

  • phone calls

  • chat

  • social media

  • offline

  • point of sale

  • website

  • Skype

  • mobile

  • channel partners

  • text SMS

  • Twitter

  • Facebook

  • mobile app

  • user generated content

  • blogs

  • on premises

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting