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Brand24 vs Crowdfire: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Brand24 vs. Crowdfire is based on a specific set of business needs and context. The comparison uses 6537 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Brand24 and Crowdfire

Brand24, Crowdfire, Awario, Keyhole, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Brand24 covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Helpdesk Management, etc.

Crowdfire focuses on Social Media Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, Communication Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Brand24

Focus area

Brand24 is better than Crowdfire for

Software Failure Risk

  • medium

logo Crowdfire

Focus area

Crowdfire is better than Brand24 for

Software Failure Risk

  • medium

About

Brand24 - Social Media Monitoring Tool

Crowdfire: The only social media manager you'll ever need

Age

2011

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

63

54

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


helpdesk management



campaign management

campaign monitoring



influencer marketing


generation of new leads


customer feedback management

measuring customer satisfaction



reputation management




sales document management

proposal & quote management

contract management


social media marketing




rating and review management


conversion management



training & onboarding


content publishing


competitive intelligence


contact list management



lifetime value management



business development



opportunity management




follower management


referral management



promotion management


community building


Top Goals

Goals Achieved

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • Improve digital and social presence

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Launch new products

  • Scale best practices

  • Establish thought leadership

  • See 10 more
  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Establish thought leadership

  • Grow market share

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • social media

  • user generated content

  • blogs

  • Instagram

  • Twitter

  • website

  • Facebook

  • video

  • mobile

  • LinkedIn

  • promotions

  • games

  • Pinterest

  • e-mail

  • mobile app

  • Facebook page

  • omnichannel

  • newsletter

  • coupons

  • offline

  • on premises

  • chat

  • Slack

  • phone calls

  • point of sale

  • See 22 more
  • social media

  • user generated content

  • blogs

  • Instagram

  • Twitter

  • website

  • Facebook

  • video

  • mobile

  • LinkedIn

  • promotions

  • games

  • Pinterest

  • e-mail

  • mobile app

  • Facebook page

  • omnichannel

  • newsletter

  • coupons

  • offline

  • on premises

  • chat

  • Slack

  • phone calls

  • point of sale

  • See 22 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

high

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting