cuspera logo CUSPERA

Brand24 vs Brandwatch Consumer Research: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Brand24 vs. Brandwatch Consumer Research is based on a specific set of business needs and context. The comparison uses 3493 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Brand24 and Brandwatch Consumer Research

Brand24, Brandwatch Consumer Research, Awario, Keyhole, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Brand24 covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Helpdesk Management, etc.

Brandwatch Consumer Research focuses on Social Media Management with Social Media, Communication Management with Social Media, Campaign Management with Social Media, Engagement Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Brand24

Focus area

Brand24 is better than Brandwatch Consumer Research for

Software Failure Risk

  • medium

logo Brandwatch Consumer Research

Focus area

Software Failure Risk

  • medium

About

Brand24 - Social Media Monitoring Tool

Brandwatch | Consumer Research | powerful listening platform

Age

2011

2005

Financials

SEED

SERIES C

Business Need

Total Processes
(we found evidences for)

63

40

Total Goals
(we found evidences for)

13

10

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

social media analytics

engaging on social media

scheduling post to social media

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


helpdesk management



campaign management

campaign monitoring



influencer marketing


generation of new leads


customer feedback management

measuring customer satisfaction



reputation management




sales document management

proposal & quote management

contract management


social media marketing




rating and review management


conversion management



training & onboarding


content management


competitive intelligence


contact list management



lifetime value management



business development



opportunity management



international marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • Improve digital and social presence

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve internal communications

  • Launch new products

  • Scale best practices

  • Establish thought leadership

  • See 10 more
  • Improve brand engagement

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Build brand awareness

  • Improve ROI

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Grow market share

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • Twitter

  • user generated content

  • blogs

  • print media

  • magazine

  • e-mail

  • See 5 more
  • social media

  • website

  • Twitter

  • user generated content

  • blogs

  • print media

  • magazine

  • e-mail

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

high

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting