Comparison Summary
This comparison report of Blackbaud eTapestry vs. LionDesk is based on a specific set of business needs and context. The comparison uses 3537 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud eTapestry and LionDesk
Blackbaud eTapestry, LionDesk, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
LionDesk focuses on Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.
"The flexibility and robust features of Blackbaud eTapestry® allow me to run reports quickly so I can focus more on our donors and our mission. " - Karen Tuecke
"I love the bulk mailing & texting features; the ability to make a phone call from the system & record notes during the call. Everything in one place, easily visible and easy to use. " - Mary Anglin
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than LionDesk for
Software Failure Risk
About
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Cloud-Based CRM & Communications Tool for Realtors & Brokers
Age
1981
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
55
49
Total Goals
(we found evidences for)
9
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Grow market share
- See 6 more
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
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Shorten ramp up time
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Grow market share
- See 2 more
Top Channels
Channels Used
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e-mail
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video
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phone calls
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text SMS
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social media
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website
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Facebook
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offline
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point of sale
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causes and charity
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chat
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promotions
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mobile
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mobile app
- See 11 more
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e-mail
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video
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phone calls
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text SMS
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social media
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website
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Facebook
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offline
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point of sale
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causes and charity
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chat
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promotions
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mobile
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mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High