LionDesk Overview

This is a summary of the comprehensive capabilities and benefits of LionDesk based on over 717 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

LionDesk, IXACT Contact, Bigcontacts CRM, Karma CRM, Wise Agent, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if LionDesk is right for your needs? Our Cuspera AI engine can evaluate how LionDesk fits your specific business needs, industry, and context. Get your personalized assessment report today.

LionDesk supports business activities such as:

  • Drip Marketing
  • Communication Management
  • Engaging And Following Up
  • Generation Of New Leads
  • Contact List Management

LionDesk can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Enter New Markets Internationally Or Locally, Shorten Ramp Up Time, and Grow Market Share. It can help manage these activities if you use E-Mail Phone Calls and Video for these needs. As a solution, LionDesk's capabilities include Personalization, Recording, Templates, etc.

LionDesk Real Estate Vertical is its biggest customer base.

Reviews

"My favorite feature is text drip campaigns as well as having my Realtor.com leads and other sources being touched on a consistent basis which has enabled clients to stay in contact. " - Bill Christman

Cuspera Reviews

15 buyers and buying teams have used Cuspera to assess how well LionDesk solved their CRM needs. Cuspera uses 717 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using LionDesk.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Drip Marketing , Communication Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using LionDesk.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Drip Marketing with E-Mail

4.72/5 ★

Read Reviews (57)

"...The direct contact links and drip campaigns are easy to use...."
Communication Management with E-Mail, Phone Calls and Video

3.11/5 ★

Read Reviews (37)

"...Send automated emails, texts, and calls to every one of your leads and track your conversions. ..." LionDesk(R)
sending & publishing communications

2.86/5 ★

Read Reviews (26)

"...Send automated emails, texts, and calls to every one of your leads and track your conversions. ..."
tracking & monitoring communications

3.65/5 ★

Read Reviews (9)

"...Users can also track emails, phone calls, and other interactions, and tag and filter them for added organization...."
Engaging And Following Up with E-Mail

4.54/5 ★

Read Reviews (35)

"...I like the integration and automatization capabilities, Follow up campaigns. ...."
PEER EXPERIENCES
Drip Marketing with E-Mail

4.72/5 ★

Read Reviews (57)

"...The direct contact links and drip campaigns are easy to use...." Peer review by Joe S, PR Strategist , Marketing and Advertising
Communication Management with E-Mail, Phone Calls and Video

3.11/5 ★

Read Reviews (37)

"...Send automated emails, texts, and calls to every one of your leads and track your conversions. ..." LionDesk(R)
sending & publishing communications

3.11/5 ★

Read Reviews (26)

tracking & monitoring communications

3.11/5 ★

Read Reviews (9)

Engaging And Following Up with E-Mail

4.54/5 ★

Read Reviews (35)

"...I like the integration and automatization capabilities, Follow up campaigns. ...." Peer review by Ruben G., Real Etate Agent, Real Estate

32+ more Business Use Cases

Our AI advisor, Wyz, harnessed 717 insights from peers and experts to help you assess how these LionDesk use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Bill Christman

Weichert Realtors

My favorite feature is text drip campaigns as well as having my Realtor.com leads and other sources being touched on a consistent basis which has enabled clients to stay in contact. Testimonial By Bill Christman

Danny Fredericks

TRG The Real Estate Group

Being able to manage emails, text and leads all in one dashboard is just amazing. Testimonial By Danny Fredericks

Carol Escobar

newamerican Funding

LionDesk has changed my business! My follow up is phenomenal and my realtor partners know it. My campaigns make it easy and streamlined to stay in touch. To get them on the phone, to follow up on paperwork, reminders like do's and dont's during the mortgage process, pre approved buyer, past client ...and mortgage checkup keeps me on point and top of mind. The daily activity email reminds to call. Don't get me started on the mass video text and video email! I don't even know what I was doing before! There's no way to manage a big pipeline without this! Too many similar names and clients to keep up! LionDesk is a must!

Testimonial By Carol Escobar
CUSTOMERS TESTIMONIALS

Bill Christman

Weichert Realtors

My favorite feature is text drip campaigns as well as having my Realtor.com leads and other sources being touched on a consistent basis which has enabled clients to stay in contact. Testimonial By Bill Christman

Danny Fredericks

TRG The Real Estate Group

Being able to manage emails, text and leads all in one dashboard is just amazing. Testimonial By Danny Fredericks

Carol Escobar

newamerican Funding

LionDesk has changed my business! My follow up is phenomenal and my realtor partners know it. My campaigns make it easy and streamlined to stay in touch. To get them on the phone, to follow up on paperwork, reminders like do's and dont's during the mortgage process, pre approved buyer, past client ...and mortgage checkup keeps me on point and top of mind. The daily activity email reminds to call. Don't get me started on the mass video text and video email! I don't even know what I was doing before! There's no way to manage a big pipeline without this! Too many similar names and clients to keep up! LionDesk is a must!

Testimonial By Carol Escobar

Frequently Asked Questions(FAQ)

for LionDesk

What is LionDesk?

Liondesk is a cloud based CRM and Communication tool for retailers and brokers. It helps to acquire customers and enhance customer relationships.

What is LionDesk used for?

LionDesk is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Drip Marketing, Communication Management and Engaging And Following Up .

What are the top features of LionDesk?

Personalization, Recording and Templates are some of the top features of LionDesk.

Who uses LionDesk?

LionDesk is used by Real Estate, Health, Wellness And Fitness and Financial Services among other industries.

What are LionDesk alternatives?

IXACT Contact, Bigcontacts CRM, Karma CRM and Wise Agent are popular alternatives for LionDesk.

Where is LionDesk located?

LionDesk is headquartered at 1530 Faraday Ave Suite 200 Carlsbad, CA 92008.

Popular Business Setting

for LionDesk

Top Industries

  • Real Estate
  • Health, Wellness and Fitness
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used LionDesk to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for LionDesk

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.21/5 ★

Read Reviews (21)
Recording

2.08/5 ★

Read Reviews (16)
Templates

3.70/5 ★

Read Reviews (12)
Alerts: popups & Notifications

2.91/5 ★

Read Reviews (8)
Dashboard

3.44/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Personalization

4.21/5 ★

Read Reviews (21)
Recording

2.08/5 ★

Read Reviews (16)
Templates

3.70/5 ★

Read Reviews (12)
Alerts: popups & Notifications

2.91/5 ★

Read Reviews (8)
Dashboard

3.44/5 ★

Read Reviews (7)

IT and Other Capabilities

for LionDesk

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.80/5 ★

Read Reviews (55)
Data Export

1.92/5 ★

Read Reviews (41)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.80/5 ★

Read Reviews (55)
Data Export

1.92/5 ★

Read Reviews (41)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.38/5 ★

Read Reviews (22)
Email Support

4.32/5 ★

Read Reviews (13)
24/7 Support

4.30/5 ★

Read Reviews (74)
Chat Support

4.26/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.38/5 ★

Read Reviews (22)
Email Support

4.32/5 ★

Read Reviews (13)
24/7 Support

4.30/5 ★

Read Reviews (74)
Chat Support

4.26/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (13)
Analytics

4.50/5 ★

Read Reviews (15)
Custom Reports

3.96/5 ★

Read Reviews (43)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (13)
Analytics

4.50/5 ★

Read Reviews (15)
Custom Reports

3.96/5 ★

Read Reviews (43)

Software Failure Risk Guidance

?

for LionDesk

Overall Risk Meter

Low Medium High

Top Failure Risks for LionDesk

Vendor Profile Details

Company Name

LionDesk

Company Website

https://www.liondesk.com/

HQ Location

1530 Faraday Ave Suite 200 Carlsbad, CA 92008

Employees

1-10

Social

Financials

PRIVATE