MuleSoft Anypoint Platform Overview

MuleSoft Anypoint Platform streamlines API development and integration with secure deployment and management. Time is saved through code reuse, catering to both simple and complex projects.

Use Cases

Customers recommend Communication Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using MuleSoft Anypoint Platform.

Other use cases:

  • Helpdesk Management
  • Knowledge Management
  • Collaboration
  • Sales Document Management
  • Workflow Management
  • Community Building
  • Business Development
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using MuleSoft Anypoint Platform.

Other priorities:

  • Improve Efficiency
  • Increase Sales & Revenue
  • Acquire Customers
  • Improve ROI
  • Grow Market Share
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Consistency
  • Establish Thought Leadership
  • Improve Internal Communications
  • Launch New Products
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MuleSoft Anypoint Platform Use-Cases and Business Priorities: Customer Satisfaction Data

MuleSoft Anypoint Platform works with different mediums / channels such as Website. and Phone Calls.

MuleSoft Anypoint Platform's features include Templates, Widgets, Personalization, etc. and MuleSoft Anypoint Platform support capabilities include Phone Support, Email Support, Chat Support, etc. also MuleSoft Anypoint Platform analytics capabilities include Custom Reports, and Analytics.

Reviews

"With MuleSoft and Salesforce together, we can grow much faster by bringing data together, integrating our processes, and building our APIs five times faster than we did in the past." - Marian Haus

MuleSoft Anypoint Platform, Helpcrunch, Lokalise, Miro, iSpring Suite, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MuleSoft Anypoint Platform

Top Industries

  • Information Technology and Services
  • Computer Software
  • Telecommunications

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

MuleSoft Anypoint Platform is popular in Information Technology And Services, Computer Software, and Telecommunications and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on MuleSoft Anypoint Platform Use Cases

How can MuleSoft Anypoint Platform enhance your Communication Management process?

What benefits does MuleSoft Anypoint Platform offer for Onboarding?

Why is MuleSoft Anypoint Platform the best choice for Engagement Management?

How can MuleSoft Anypoint Platform enhance your Helpdesk Management process?

How does MuleSoft Anypoint Platform facilitate Knowledge Management?

31+ more Business Use Cases

16 buyers and buying teams have used Cuspera to assess how well MuleSoft Anypoint Platform solved their Collaboration and Productivity needs. Cuspera uses 4006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
MuleSoft Anypoint Platform testimonial

Marian Haus

Head of IT Systems, Operational CRM

BMW
With MuleSoft and Salesforce together, we can grow much faster by bringing data together, integrating our processes, and building our APIs five times faster than we did in the past. Testimonial By Marian Haus
MuleSoft Anypoint Platform testimonial

Dinesh Keswani

Group CTO and CIO of Retail Digital Banking

HSBC
We can easily integrate with new internal and external applications and create new digital capabilities. Testimonial By Dinesh Keswani
CUSTOMERS TESTIMONIALS
MuleSoft Anypoint Platform testimonial

Marian Haus

Head of IT Systems, Operational CRM

BMW
With MuleSoft and Salesforce together, we can grow much faster by bringing data together, integrating our processes, and building our APIs five times faster than we did in the past. Testimonial By Marian Haus
MuleSoft Anypoint Platform testimonial

Dinesh Keswani

Group CTO and CIO of Retail Digital Banking

HSBC
We can easily integrate with new internal and external applications and create new digital capabilities. Testimonial By Dinesh Keswani

Case Studies

Information Services

CASE STUDY BARC India

BARC India improved field service productivity by 25% using Salesforce automation. They unified panel and inventory management on a single platform. This helped them service more households and ensur...e high-quality data. The same team of 650 field executives can now conduct 15% more panel visits per day. They can also visit 20% more households. BARC uses Salesforce to manage 55,000+ metering devices and plans to expand to 300,000 households.

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Financial Services

CASE STUDY Bike Bazaar

Bike Bazaar uses Salesforce to improve loan processes. They cut loan approval time from 20 to 5 minutes. They manage twice as many cases as before. Product launches are now 6 times faster. Data insig...hts help them target promotions and manage risks.

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Manufacturing

CASE STUDY JSW Steel

JSW Steel used MuleSoft to transform its value chain. They integrated 32 systems with 120+ APIs. This improved order management and customer experience. They achieved a 99.7% integration success rate.... API calls increased by 52%, reaching 7.2 million per year.

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Consumer Goods

CASE STUDY Tata Consumer Products

Tata Consumer Products transformed its sales and distribution with Salesforce. They built a platform called MAVIC, automating distributor management. Onboarding time reduced from a week to 45 minutes.... The MAVIC app enables 6 million transactions monthly. Over 3,000 distributors were onboarded in four months. The platform is used by 8,000 sales employees to serve 12,000 distributors and 1.6 million retail outlets.

Read more →
Information Technology and Services

CASE STUDY EXL

EXL used Salesforce to improve sales efficiency and customer focus. They implemented Sales Cloud and Revenue Cloud to optimize their sales processes. Automation and real-time insights helped sales te...ams engage customers better. EXL's sales team now predicts deal success and improves conversion rates. The company plans to integrate Salesforce further for a robust customer experience.

Read more →
Manufacturing

CASE STUDY Godrej & Boyce

Godrej & Boyce used Salesforce to unify their CRM across business units. This helped them offer a connected customer experience. They moved sales processes to Salesforce Sales Cloud. This unified cus...tomer data and sales workflows. Sales teams now engage customers consistently. They reduced the time to connect with customers from a day to two hours. Predictive analytics increased lead conversion probability to 80% in one business unit.

Read more →

Video

How to work with Version Control Systems in Anypoint Code Builder (ACB Feb'24 release)

Video Thumbnail

Frequently Asked Questions(FAQ)

for MuleSoft Anypoint Platform

What is MuleSoft Anypoint Platform?

MuleSoft Anypoint Platform is an integration platform that unlocks and integrates data from any system to deliver critical, time-sensitive projects — all with a single platform for APIs and integrations.

It delivers projects faster with access to hundreds of reusable connectors, integration templates, accelerators, and API designs for Salesforce, SAP, Oracle, Workday and more. It collaborates, tests, and provides feedback within the product, deploys easily to any cloud and on-premises with a single runtime, gains business insights with customizable dashboards and reports and sets up advanced protection policies to control access and defend critical APIs.

Some of its features are design and build APIs and integrations at lightning speed, deploy easily to any cloud and on-premises with a single runtime, gain real-time visibility and troubleshoot faster using one interface, protect the data from threats, and more.

What is MuleSoft Anypoint Platform used for?

MuleSoft Anypoint Platform is a Collaboration and Productivity Software mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Communication Management, Onboarding and Engagement Management .

What are the top features of MuleSoft Anypoint Platform?

Templates, Widgets and Personalization are some of the top features of MuleSoft Anypoint Platform.

Who uses MuleSoft Anypoint Platform?

MuleSoft Anypoint Platform is used by Information Technology And Services, Computer Software and Telecommunications among other industries.

What are MuleSoft Anypoint Platform alternatives?

Helpcrunch, Lokalise, Miro and ISpring Suite are popular alternatives for MuleSoft Anypoint Platform.

Where is MuleSoft Anypoint Platform located?

MuleSoft Anypoint Platform is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used MuleSoft Anypoint Platform for communication management and onboarding

MuleSoft Anypoint Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.07/5 ★

Read Reviews (399)
Analytics

3.99/5 ★

Read Reviews (82)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.07/5 ★

Read Reviews (399)
Analytics

3.99/5 ★

Read Reviews (82)

MuleSoft Anypoint Platform Integrations

MuleSoft Anypoint Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.52/5 ★

Read Reviews (113)
Data Import

3.70/5 ★

Read Reviews (158)

Few API Integrations for MuleSoft Anypoint Platform

Google Sheets

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Dropbox

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Google Drive

4.73 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Seismic

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Google Calendar

4.64 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for MuleSoft Anypoint Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for MuleSoft Anypoint Platform

Salesforce, Inc. News

M&A

Salesforce acquires AI recruiting startup Moonhub weeks after Informatica deal

Salesforce has acquired Moonhub, an AI-driven recruiting startup founded by former Meta engineer Nancy Xu. Moonhubs team will join Salesforce to advance its AI initiatives, including Agentforce. This move follows Salesforces recent acquisitions of Informatica and Convergence.ai, signaling a continued focus on expanding AI capabilities in cloud-based enterprise solutions.

Read more →
Partnership

Salesforce Once a Silicon Valley Rebel, Now an AI Revolutionary - CIOL

Salesforce is advancing its AI strategy by leveraging its $8 billion Informatica partnership to unify enterprise data and enhance trust in its AI-driven CRM solutions. This move positions Salesforce as a leader in integrating artificial intelligence across customer relationship management, enabling smarter automation and deeper insights for business users.

Read more →
Product

Copado Robotic Testing Debuts in AWS Marketplace, Enabling AI-powered, Salesforce ...

Copado Robotic Testing is now available in AWS Marketplace, offering AI-powered test automation for Salesforce applications. This release enables Salesforce customers to streamline testing workflows, accelerate release cycles, and improve software quality using Copado's cloud-based platform integrated with AWS.

Read more →
Customer

From Hours to Minutes: JPW Industries Order Processing Transformation with Salesforce Partners and AI

JPW Industries automated its order processing and customer service by deploying Salesforce Agentforce AI, in collaboration with RafterOne. The solution replaced manual workflows, accelerated order turnaround, and enabled 24/7 support. Salesforces AI-driven platform centralized knowledge for agents, improving efficiency and customer experience in the manufacturing tools sector.

Read more →

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Company Website

https://www.salesforce.com/in/

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO