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Compare Bigcontacts CRM vs Commence

Failure Risk Guidance Security Report ?

Failure Risk for Bigcontacts CRM low Failure Risk for Commence low
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Comparison Summary

For Bigcontacts CRM vs Commence comparison, Our AI algorithm looked at 2842 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Bigcontacts CRM and Commence to solve their respective business needs.

Pros and cons of Bigcontacts CRM and Commence

Bigcontacts CRM is more suited to businesses that require Contact List Management with E-Mail and Engagement Management with Phone Calls where as Commence is focused towards Generation Of New Leads with E-Mail and Contact List Management .

logo Bigcontacts CRM

Focus area

Software Failure Risk

  • low

logo Commence

Focus area

Commence is better than Bigcontacts CRM for

Software Failure Risk

  • low

About

BIGContacts | CRM and email marketing app for small businesses

Customer Relationship Management (CRM) Software

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

69

Total Goals
(we found evidences for)

3

15

Top Processes

Evidences indicate better relative satisfaction

contact list management

Read Reviews (88)

Read Reviews (42)

contacts history

Read Reviews (8)

Read Reviews (8)

tracking contacts

Read Reviews (6)

Read Reviews (0)

helpdesk management

Read Reviews (39)

Read Reviews (16)

engagement management

Read Reviews (38)

Read Reviews (31)

engaging and following up

Read Reviews (37)

Read Reviews (9)

communication management

Read Reviews (37)

Read Reviews (7)

sending & publishing communications

Read Reviews (20)

Read Reviews (3)

tracking & monitoring communications

Read Reviews (15)

Read Reviews (1)

sales call management

Read Reviews (20)

Read Reviews (5)

meeting management

Read Reviews (12)

Read Reviews (2)

call recording

Read Reviews (7)

Read Reviews (2)

campaign management

Read Reviews (17)

Read Reviews (42)

campaign analytics

Read Reviews (1)

Read Reviews (3)

social media management

Read Reviews (7)

Read Reviews (29)

social media analytics

Read Reviews (5)

Read Reviews (29)

monitoring social media

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (6)

Read Reviews (43)

lead qualification

Read Reviews (5)

Read Reviews (8)

lead qualification: demographic

Read Reviews (5)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (7)

training & onboarding

Read Reviews (5)

Read Reviews (3)

conversion management

Read Reviews (4)

Read Reviews (3)

sales document management

Read Reviews (2)

Read Reviews (17)

proposal & quote management

Read Reviews (1)

Read Reviews (12)

contract management

Read Reviews (1)

Read Reviews (4)

opportunity management

Read Reviews (2)

Read Reviews (28)

workflow management

Read Reviews (1)

Read Reviews (11)

relationship management

Read Reviews (1)

Read Reviews (17)

pipeline management

Read Reviews (1)

Read Reviews (6)

follower management

Read Reviews (1)

Read Reviews (2)

business development

Read Reviews (1)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

customer feedback management

Read Reviews (0)

Read Reviews (8)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (7)

customise loyalty program

Read Reviews (0)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (8)

customise loyalty program

Read Reviews (0)

Read Reviews (4)

identify target customers

Read Reviews (0)

Read Reviews (3)

knowledge management

Read Reviews (0)

Read Reviews (8)

segmentation and targeting

Read Reviews (0)

Read Reviews (6)

calendar management

Read Reviews (0)

Read Reviews (4)

lifetime value management

Read Reviews (0)

Read Reviews (3)

competitive intelligence

Read Reviews (0)

Read Reviews (3)

customer case management

Read Reviews (0)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (2)

account management

Read Reviews (0)

Read Reviews (2)

social media marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

low

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting