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Backlog vs BigTime Software: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Backlog vs. BigTime Software is based on a specific set of business needs and context. The comparison uses 5801 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Backlog and BigTime Software

Backlog, BigTime Software, Prism PPM, Orangescrum, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Backlog covers Collaboration, Workflow Management, Training & Onboarding, Knowledge Management, etc.

BigTime Software focuses on Helpdesk Management, Billing And Invoice Management, Training & Onboarding, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Backlog

Focus area

Software Failure Risk

  • medium

logo BigTime Software

Focus area

BigTime Software is better than Backlog for

Software Failure Risk

  • low

About

Online Project Management Software to release great projects in one platform

Simplify even most complex problem with Professional Services Automation software

Age

2004

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

30

47

Total Goals
(we found evidences for)

4

8

Top Processes

Evidences indicate better relative satisfaction



workflow management


training & onboarding


knowledge management


category management


engagement management

engaging and following up


communication management

sending & publishing communications


sales review & feedback


sales document management

proposal & quote management

contract management


generation of new leads


customer feedback management


helpdesk management


social media management

social media analytics


products & pricelist management


billing and invoice management



contact list management



rating and review management


competitive intelligence


campaign management



opportunity management


performance management


Top Goals

Goals Achieved

  • Improve ROI

  • Improve stakeholder relations

  • Improve internal communications

  • Improve navigation

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more
  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting